Grrrr. Dozy neighbour has gouged a nice big scratch along 70% of the width of my rear bumper and taken a couple of chunks out of the rubber strip thingy that runs just above the exhaust - see attached photo. It appears to be cosmetic damage, but I intend to get it thoroughly checked in case they've caught the exhaust and damaged any of the mountings. Other party was clearly at fault - my car was parked up and I was stood next to it when it happened - so it'll be an insurance job. I think I have a good case to argue for the whole rear bumper section to be replaced; which will probably be cheaper than the labour rate for repairing it. * Given that the S3 bumpers are plastic with colour-coded paint, I'm guessing that they're not going to be very easy to repair without having whatever paint they apply flake off again. Plus the rubber strip has been scuffed/gouged and would need to be replaced. Can anyone offer me any sage-like advice on how to broach this with my insurer (DirectLine)? I have 5 years Protected No-Claims and can make up to 3 claims in 2 years without loosing it. My nearest Audi Dealer is Dovercourt in Bristol. They've done all the servicing on my car from new which is a MY01 S3 Thanks, Mark.