I've had the S3 for about 9 months now and pretty chuffed with it with the exception of the ride. I expected a hard ride but have always thought mine way beyond that even. Every cats eye, rut and small pothole rattled my fillings and the speed bumps at work, unless taken at a crawl, would cause the car to thump down with a crash. Googling and looking on here I'd concluded that's just how they are and I'd have to live with it, although there were the odd story about playing with tyre pressures to improve it and dealers 'leaving transit packing in the springs' on delivery. Anyway, getting to the point, it went to the dealer for 1st Oil Change yesterday and it's come back transformed, literally. It's still firm but now much, much plusher than before. I first noticed it on the speed bumps this morning - no crash, left work tonight at faster than normal speed and the car just glided over them so I'm not imagining it, the difference is massive. What have they done??? There's no note on the job card or the invoice. I'm going to try ringing tomorrow to see if I can find out but wondered if anyone has any ideas. I was seriously thinking about selling it in the summer as I just couldn't live with the ride but now I'm a very happy chappy.