or the bumfluff sporting gimp in land rover who sold me the wrong turbo hose for the wifes' motor this morning
anyway, have to agree with h5djr - having had to deal with alfa romeo, bmw, land rover, mercedes etc over the course of the last few years audi come out pretty high up on actually giving a sh1t! been impressed with them so far, like all main dealers they sting you for some serious wedge and often don't have the flexibility they would like but they are salesmen with targets after all
And out of all of the dealers I would say I have found Audi to be the worst! My local Bm dealer is pretty good and I've just bought a new car from MB Brooklands and they have been fantastic. My local Benz dealers been really good so far as well.
J.