Pure bad luck with the car really. First, my car got delayed and the dealer never tells me what's going on. Then, I was told my registration plate contains ASS http://www.audi-sport.net/vb/showthread.php?t=50465 Just this morning, I found out that my insurance agent mistook my car (s3) for the A3 2.0T quattro. I've spent a good few minutes telling the guy it's an S3, but apparently he didnt hear me. I called them to correct the mistake, and he needs two years of ncb to insure me on the S3. I dont have them since I've never driven in the uk before, so I asked if I can just use my foreign ncb. He says OK. Guess what? I called them up with my documents again, ready to take up the quote. This second advisor tells me the first guy made a mistake and I couldnt use my foreign ncb. WTF!?! He said he would discuss with the earlier guy to work things out and call me back. So now,4 days before collection, I've got 2 insurance agents debating whether to insure my ASS plate car which arrived 1 month late. All these even before seeing my car in the flesh or turning the key.