I have fitted a Parrot kit in my A3, but need to get it out to fiddle with things as the volume is too low (I suspect this is because of a 5 Ohm resistor in-line that I was advised to fit to stop the volume being too high!). However, I can't get the bloody headunit out again. It's a Symphony II and I have Audi 'keys' but now have cut hands as if I've been in a fight after several hours of messing. I've also tried the other tips of a cut up credit card and picture hooks straightened out. Does anyone have any ideas about the best way to do this or should I bite the bullet and order the 'official' keys from VAG parts - do you reckon I will have better luck with these? Thanks, Toby.