Shirley
Registered User
I saw a thread about Q5customerservice engines cutting out. We have same problem. Garage trying to charge a fortune to investigate what seems to be a common problem. Then trying to say it’s wear and tear. Was one week out of warranty. Was in garage for mot a week before when in warranty and told of burning smell and knocking sound which we both assumed was brakes as this had been advisory. It was Mobi g in slow moving traffic and wouldn’t start. The dashboard said brake fault when tried to restart it which it wouldn’t do. So had to get pick up truck to garage. Really fed up with Audi and attitude. Have heard it’s related to engine emission repair. However it is a really common fault. No more audi for us I suspect for our business! Would have expected better. 1500 to fix first fault that they thought it was. Another 2400 to remove gear box to check fault and can’t say if that is the problem. When I asked if this was essential I was told in a cheeky manner that it was up to me as it was my money and they could t make me do it if I didn’t want. Hey yes does that mean I just leave car in garage!! Head office left me a message to say it was wear and tear and wouldn’t have been covered by warranty anyway. Des that mean their car just wears out???? You can tell I am well annoyed!
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