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place to take my ride

Discussion in 'Detailing' started by tj1978, Feb 20, 2007.

  1. tj1978
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    tj1978 MRX

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    [Feb 20, 2007]
    Hi

    Can anyone suggest a good place with nice people where I can take my lovely a3 quattro for servicing and general help. I only got it and want to keep the warranty intact..

    I live in St albans and I am not getting good vibes from the Hatfield Audi ....

    Thanks alot

    Regards

    Tim
    #1
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  3. batwad
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    batwad Member

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    [Feb 21, 2007]
    I took my A3 to Hatfield Audi when it developed an electrical fault shortly after I'd bought it. Apparently it was an absolute mare to diagnose (they had the car for nearly a week) and because electrics aren't covered by the used car warranty I was potentially facing a bill of £1,000 :faint:

    To their credit they did all the chatting with Audi CS and sorted everything out so I had nothing to do and nothing to pay, which was nice. Shame it took so long, but I had a courtesy car so I was fine. In that respect I think they've been fine, however I think their labour charges are pretty steep (they wanted nigh on £180 for a haldex oil + filter change :no: )
    #2
  4. marmite
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    marmite Counting the Tesco Club points

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    [Feb 22, 2007]
    I recommend Hatfield, great staff and techs there!

    Labour rate is average, jag down the road is £140 ph + VAT
    Think they are £105ph + VAT

    Who did you deal with, they should be working off a Menu price system
    #3

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