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Opinions on matte RS grille

Discussion in 'Audi S4/A4/A4 Cab (B8 Chassis)' started by ShaneSun, Aug 14, 2014.

  1. ShaneSun
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    ShaneSun Member

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    [Aug 14, 2014]
    So I ordered a gloss black rs grille from tcboverstock last Thursday and today it was delivered but I have received a matte one. I have contacted the seller and waiting to hear back.

    Having put this matte one up against the car I am now wondering if it may suit better. My car is phantom black.

    What do you think?
    #1
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  3. razza1
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    razza1 Well-Known Member

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    [Aug 14, 2014]
    Pics? :)
    #2
  4. ShaneSun
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    ShaneSun Member

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    [Aug 14, 2014]
    Haha sorry, that would of made sense!

    Here you go (please excuse the dirty car),

    [​IMG]

    [​IMG]

    [​IMG]
    #3
  5. antowens
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    antowens Car Nut Regional Rep

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    [Aug 14, 2014]
    I would say gloss mate i am going to prder a gloss on from tcboverstock the end of the month cant wait
    #4
  6. evans1089
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    evans1089 Member

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    [Aug 14, 2014]
    How much was it Shane?
    #5
  7. ShaneSun
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    ShaneSun Member

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    [Aug 14, 2014]
    It was $99 for the grille and I paid extra for the faster shipping which was $74.99. Worked out at €135. The quality is great for the price. :)
    #6
  8. JG51 AUD
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    JG51 AUD Active Member

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    [Aug 14, 2014]
    I quite like the matte effect against your black A4, it's different IMO.
    #7
  9. razza1
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    razza1 Well-Known Member

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    [Aug 14, 2014]
    Would go gloss, goes better with the black, think matt works better for other colour cars, might look good on mine lol ;)
    #8
  10. ShaneSun
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    ShaneSun Member

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    [Aug 17, 2014]
    So the seller has apologised for sending the wrong one, saying it was an issue with the factory. However, the only option they are offering is that I pay to ship the matte one back to them and when they get it back they will send me out the gloss one.

    Am I the only one that thinks this is poor service? I don't see why I should have to pay anymore considering I ordered the right one in the first place.
    #9
  11. razza1
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    razza1 Well-Known Member

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    [Aug 17, 2014]
    Unfortunately that's how most companies work, will only cover cost if goods and not postage, might be better off trying to find a buyer for yours and rebuying
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  12. rum4mo
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    rum4mo Active Member

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    [Aug 17, 2014]
    Yes very very true, that is what can happen when dealing with USA, I did that once and it went very well (jackpoint jack stands), I'm guessing you are waiting for a PM with a starting price - you don't need to answer that!
    #11
  13. razza1
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    razza1 Well-Known Member

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    [Aug 17, 2014]
    Lol, I've got parking sensors so no good for me unfortunately (did initially think that though :))
    #12
  14. Zobware
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    Zobware Member

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    [Aug 17, 2014]
    If you ordered the right one and the company dispatched an incorrect item then it s not for you to pay return postage. Did you get through eBay or direct as fairly sure you can make a claim for incorrect item to eBay and they can then sort it out if the seller will not resolve their error!
    #13
  15. Zobware
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    Zobware Member

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    [Aug 17, 2014]
    From eBay

    The eBay Money Back Guarantee covers your purchase price plus original shipping for virtually all items on eBay.com. We guarantee you will get the item you ordered or your money back.

    This is how it works:

    Click the Open a case button through ebay to let the seller know the item you received isn’t as it was described in the listing.
    If you’re not happy with the seller’s resolution after 3 business days, you can have eBay review the case.
    You’ll get an answer within 48 hours, and if your case qualifies, they will send you a refund.
    #14
  16. razza1
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    razza1 Well-Known Member

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    [Aug 17, 2014]
    I think you have to pay extra for that money back guarantee though...
    #15
  17. Zobware
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    Zobware Member

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    [Aug 17, 2014]
    From eBay website Q&A

    Do I need to pay extra for the eBay Money Back Guarantee?
    No, the eBay Money Back Guarantee is automatically included with the purchase of virtually every item on www.ebay.com.
    #16
  18. razza1
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    razza1 Well-Known Member

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    [Aug 17, 2014]
    Thanks, good to know, however I imagine they'll want the item back to refund you the original shipping, but wouldn't cover the cost to send it back. John lewis is the only place I know that will pick something back up for free from you.
    Think best bet is to sell yours and get a new one still...
    #17
  19. Gaz170
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    Gaz170 Member

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    [Aug 17, 2014]
    get it priced by bodyshop try ask the seller for part reimbursement cover cost painting as it's only plastic primer an (piano) black gloss
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  20. ShaneSun
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    ShaneSun Member

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    [Aug 17, 2014]
    Thanks very much for the replies folks. Just got a reply from the seller offering to pay for the shipping or offer a partial refund and keep the matte one. I've opted for the partial refund.
    I have never ordered anything from the US before so was a bit worried wen I was sent the wrong one. All sorted now though thank god.

    Thanks again for your replies! Much appreciated. :)
    #19
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  21. bez101
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    bez101 Yorkshire & Humber Rep. Regional Rep VCDS Map User

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    [Aug 17, 2014]
    matt on mine
    #20
  22. razza1
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    razza1 Well-Known Member

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    [Aug 17, 2014]
    Fair play to them for that, good result :)
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  23. ShaneSun
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    ShaneSun Member

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    [Aug 17, 2014]
    Yeah good service in the end. :) ......since i'm keeping the matt one..this happened:D

    [​IMG]
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  24. Macdoon
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    Macdoon Well-Known Member

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    [Aug 17, 2014]
    Looks spot on pal
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  25. BrennanTDi
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    BrennanTDi Events Moderator Regional Rep

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    [Aug 18, 2014]
    looks fantastic mate :) my surround around mine is matt black too
    #24
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