Not at fault officially . No what?

[Denispearl]

Hi all.

Other car just drove into my rear yesterday and have accepted liability already. Thanks for that, Now, there is hard time started:

I need your help please and advise. The most important is which way to go:

- give the car to Albany assistance to handle repairs ( i dont like them, but they are directly under my insurer, so should have no problem getting them should something go wrong with the repairs or bill). But i dont like them.

- Take it to my favorite garage (audi specialists ). They have told me that I wont need to pay even an excess if other party confirm their liability. That is already happened). I wont need to pay an excess either. They do have 4 weeks waiting time tho.

- Use the 3rd party insurer. They have called me and offered everything get done. They also mentioned that if Ill go with them (it is AGES insurance btw) - i will have no risk to get under the hummer of Albany assistance credit hire . Apparently credit hire could fire back on my in some circumstances and I dont want that. Also my insurer told me that If ill use them, then I will have to deal with them direct all the time. Is there any risk?



I haven't been in such position for a very long time, so your advice is much appreciated.


Who do i need to deal with? Their positive and drawbacks?

What would you also recommend in situation like this? I might forgot something important here.

Would my premium go up if it is 2nd non fault claim by me and iam also due to get first point for no accidents this year.

many thanks.

 

[jojo]

Take it to Audi to preserve your paint warranty. In theory, there shouldn't be a 2nd claim against your policy, if you haven't had to pay an excess... but we already know insurers are all sneaky, and rape you at every opportunity! Good luck!

 

[Oranoco]

Take it to the place you trust no messing. The insurance places will cut corners to save on expense. Friends of ours had their people carrier done through the insurance at their approved body shop as it was easier and they'd offered to deal with everything. The car has been returned and rejected 3 times now as the paintwork has been of shocking quality. The substandard work they try to palm off on their customers beggars belief.

On the flip side I sent mine into my chosen bodyshop who kept me informed and even told me the insurance company had questioned every nut and bolt that wasn't re-used. Got my car back and the repair was right first time

 

[T-800]

Take it to the Audi place you already trust.
No sense in giving yourself more unnecessary grief when it's not fixed to your satisfaction