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Not A Happy Bunny!!!

JGrant1285 Jul 18, 2007

  1. JGrant1285

    JGrant1285 Sir Scouser Benitez

    Right basically, here is the email that i have just sent:

    I'm fecked off at the fact that i have waited over a week for this to arrive, and when it turns up, the thing is wrong.

    Should i expect them to pay for the postage for me to return this product, and for them to pay for the NEXT-DAY Delivery to send it back??


  2. AndyMac

    AndyMac Moderator Staff Member Moderator

    It clearly states on their web site that the VADX002 is for Quadlock 06+ Audi's:
    "Suitable for Audi A2/A3/A4/TT from 2006 onwards fitted with the ConcertII with Quadlock and Symphony head unit. Non MMI Models"

    What part of "2006 onwards" was confusing?

    To be fair they were only one digit out, you need the VADX001.
    I'm sure they will swap it for you and not charge a second lot of next day delivery, and their courier can collect the VADX002 at the same time.
    Can't really see what you're getting so het up about, there's a rant & rave section on here for a reason.
  3. JGrant1285

    JGrant1285 Sir Scouser Benitez

    it doesnt make a differenece that fact that it was only 1 digit out. i was still cut short by the guy and told the wrong product.

    Lets see what they come back with for me, i certainly hope that they take ownership of this!!

    And if it is not a problem, can somebody move this to the 'Rant & Rave Section'.


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