1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

New car arrived yesterday

Discussion in 'A3/S3/Sportback (8P Chassis)' started by mac1403, Oct 16, 2008.

  1. mac1403
    Offline

    mac1403 Member

    Joined:
    Sep 4, 2005
    Messages:
    972
    Likes Received:
    4
    [Oct 16, 2008]
    Picked my S3 up yesterday.......a whole month early...WOW.
    Great car, but i have a question. What can you do if part of the spec of the car is missing. I especially spec'd folding mirrors, but they were not fitted. Phoned the dealer today who said they could not be retrospec'd but they were happy to offer a refund of the cost or free paint protection. The paint protection I don't want as they will only make a hash of it, and gettingt £103 back for not having the foilding mirrors is **** as they were important as the garage is quite narrow and she got big ears LOL.
    Lastly considering I have not had an S3 before and this is the first ever new car is it normal to sound like a diesel as it starts. Lovely and quiet when its started though. Any help on either problems will be a help as i have to get back to the dealers with what I want to do. ........Cheers guys
    #1
  2. S3 Rav
    Offline

    S3 Rav Well-Known Member

    Joined:
    Feb 13, 2008
    Messages:
    2,826
    Likes Received:
    27
    [Oct 16, 2008]
    congrats on the car. i'd go back to them with the mirrors, if thats what you ordered thats what you should get imho.
    #2
  3. jamiekip
    Offline

    jamiekip Guest

    [Oct 16, 2008]
    Congrats mate - welcome to the club!

    Mirrors can be retrofitted- it's just a bit of a big job and will cost more than the £103 they are prepared to return to you.
    If the fooked it up and you needed them for a specific reason, kick up a bit of a stink! It can be done!!!

    Re: start up nosie - yeah pretty normal to sound a bit naff when it first catches, I also think they sound a little rough at tick over when stood at the front of the car - i believe it's the injectors at tickover not sure what the nasty start up noise is though.

    Now - where are the pics???

    :)
    #3
  4. Ash B
    Offline

    Ash B Well-Known Member

    Joined:
    Jul 19, 2008
    Messages:
    5,832
    Likes Received:
    78
    [Oct 16, 2008]
    Marc i bet your happy i was actually going tp pm you yesterday to see if you ahd the car yet ha! I think a few people on here are considering retro fitting the folding mirrors. How the car going? Loving every moment i bet? And you got any photo yet?

    Ashley
    #4
  5. MarcQuinlivan
    Offline

    MarcQuinlivan Active Member

    Joined:
    Dec 22, 2006
    Messages:
    2,539
    Likes Received:
    3
    [Oct 16, 2008]
    yeah the diesel noise is normal.

    I had one out on a 5 day test and was parked up next to a friend who has a golf gttdi and i thought it was her engine that was running.
    #5
  6. tobycruse
    Offline

    tobycruse Member

    Joined:
    Jul 21, 2004
    Messages:
    289
    Likes Received:
    0
    [Oct 16, 2008]
    Congrats on the new car mate, i should be getting mine in about a week!
    Gets some pics up!
    #6
  7. mac1403
    Offline

    mac1403 Member

    Joined:
    Sep 4, 2005
    Messages:
    972
    Likes Received:
    4
    [Oct 16, 2008]
    Thanks chaps, Will put some pics up tonight I took when it was outside the dealers. Regarding the mirrors am just in the process of getting a quote from Audi bath so as soon as I have the information i will see what they say then about their. 'they can't be retrofitted statement' Jamie, they were inportant as the garage is not the widest through the opening so those big ears need the option to be tucked back LOL.
    #7
  8. jamiekip
    Offline

    jamiekip Guest

    [Oct 16, 2008]
    That's the way to do it.
    Tell them to keep the £103 pounds and get them fitted as that's what you need on the car. I know what you mean about pinning back thos ears! he he he, though I notice them less and less in pics of the new S3.

    J
    #8
  9. dbndude
    Offline

    dbndude Member

    Joined:
    Jun 21, 2008
    Messages:
    137
    Likes Received:
    2
    [Oct 16, 2008]
    congrats on the new car, i'm sure it was worth the wait!!
    #9
  10. PaulAr
    Offline

    PaulAr S3 (8P)

    Joined:
    Mar 26, 2008
    Messages:
    4,070
    Likes Received:
    180
    [Oct 16, 2008]
    Im sure they have a legal obligation to supply what you ordered.
    Its basic contractual principles.

    Buyers Enquires about `x`
    Vendor Quotes for `x`
    Buyer orders `x`
    Vendor supplies `x`
    Buyer pays for `x`

    Challenge them on this.
    Making such an obvious oversight is p!ss poor.

    Enjoy the car.

    Paul
    #10
  11. PaulMc
    Online

    PaulMc Guest

    [Oct 16, 2008]
    #11
  12. jamiekip
    Offline

    jamiekip Guest

    [Oct 16, 2008]
    Ha ha ha, Paul, I nearly wrote that too, but deleted it in the end... ;)
    #12
  13. NHN
    Offline

    NHN Retrofitter - Audi - VW - Skoda - Seat Site Sponsor VCDS Map User

    Joined:
    Jan 14, 2008
    Messages:
    27,959
    Likes Received:
    1,374
    [Oct 16, 2008]
    You agreed & signed a contract with a spec, they broke the contract so you are within your rights to return the car & get a full refund or they rectify the situation so you are happy, its a contract simple as that, they cant just offer a refund as that doesnt fulfil the legal contract
    #13
  14. S3 LTN
    Offline

    S3 LTN Guest

    [Oct 16, 2008]
    :icon_thumright: Congratulation mate you've finally got it after that wait.

    And hey..... :sign_pics: :eyebrows:
    #14
  15. Roswell
    Offline

    Roswell Member

    Joined:
    Jul 27, 2005
    Messages:
    311
    Likes Received:
    1
    [Oct 16, 2008]
    Congratulations mate......you picked the right colour :)

    Get back to the stealer and get them to retro fit your mirrors!

    Enjoy.

    Oh and post some pics.
    #15
  16. mac1403
    Offline

    mac1403 Member

    Joined:
    Sep 4, 2005
    Messages:
    972
    Likes Received:
    4
    [Oct 16, 2008]
    I have just contacted Bath audi and they say the mirrors can be retrofitted, but it is expensive. They quote £720, which is broken down into £240 labour and the rest parts. Will contact the dealer and see what he says considering they stated it could not be done.
    #16
  17. JamS3
    Offline

    JamS3 Active Member

    Joined:
    Jun 17, 2003
    Messages:
    2,257
    Likes Received:
    15
    [Oct 16, 2008]
    Audi have a habit of saying things cant be retrofitted and being proved wrong often!

    I would be very surprised though if they agreed to do this for you.

    I would either get the refund and more compensation, contact Audi customer services and explain the problem and the difficulty of how now you cant get it into the garage.

    Or return the car and have them order a new one, only downside with this is more waiting time but they may have one coming in as a demo somewhere in the country Audi UK could source for you??
    #17
  18. MikeSel^
    Offline

    MikeSel^ Systems Support Specialist

    Joined:
    Oct 13, 2008
    Messages:
    558
    Likes Received:
    1
    [Oct 16, 2008]
    Quite pleased that it isn't just me on this one, I was starting to worry!
    #18
  19. mac1403
    Offline

    mac1403 Member

    Joined:
    Sep 4, 2005
    Messages:
    972
    Likes Received:
    4
    [Oct 16, 2008]
    Called the dealers this afternoon and told them they could be retrofitted, abeit a bit expensive. They then called back and agreed to fit them. They will also supply a courtesy car. Just got to work out a date. Only benefit is they fitted the auto dimming mirrors by mistake :)
    #19
  20. NHN
    Offline

    NHN Retrofitter - Audi - VW - Skoda - Seat Site Sponsor VCDS Map User

    Joined:
    Jan 14, 2008
    Messages:
    27,959
    Likes Received:
    1,374
    [Oct 16, 2008]
    No mate, auto dimming mirrors is now part of the folding system as far as I'm aware, they reduced the cost for this on new cars as before it was £250 a side for the glass alone, so looks like you got half what you ordered & inadvertedly didnt realise you got dimming aswell, so result all round, you should push them for compensation aswell for messing you about & also your wasted time.
    #20
  21. jamiekip
    Offline

    jamiekip Guest

    [Oct 16, 2008]
    Compe been an S5 to run around in while waiting for yours :)

    Glad they are sorting it out for you mate - good result
    #21
  22. mac1403
    Offline

    mac1403 Member

    Joined:
    Sep 4, 2005
    Messages:
    972
    Likes Received:
    4
    [Oct 16, 2008]
    Na, why not go the whole hog. They had a nice new white R8 sat outside. i think a days use of that would be a fair trade!!
    #22
  23. boggym
    Offline

    boggym Member

    Joined:
    Dec 2, 2007
    Messages:
    166
    Likes Received:
    3
    [Oct 16, 2008]
    Congrats on the new car mate, you'll love it.

    Good to hear that Audi are actually compensating you for their mistake, why should you be out of pocket for their cock up. I'd try and push them for a free service as well if I were you.
    #23
  24. PaulAr
    Offline

    PaulAr S3 (8P)

    Joined:
    Mar 26, 2008
    Messages:
    4,070
    Likes Received:
    180
    [Oct 16, 2008]
    Result.
    Always good to hear the man in the street winning one.
    #24
  25. JamS3
    Offline

    JamS3 Active Member

    Joined:
    Jun 17, 2003
    Messages:
    2,257
    Likes Received:
    15
    [Oct 17, 2008]
    Yes thats correct, the auto dimming wing mirrors are part of the Light and Rain Sensor pack, pre facelift you had to spec these as extras but now they are included.
    #25

Share This Page