1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

My S3 = Headache

Discussion in 'A3/S3 Forum (8L Chassis)' started by Pinola, Aug 9, 2009.

  1. Pinola
    Offline

    Pinola Member

    Joined:
    Jul 22, 2009
    Messages:
    86
    Likes Received:
    0
    Background story

    I only had the car for about 3 weeks. I got it from a dealer in Peterborough and have had these problems from when I was half way home. These problems occurred less than 30 miles after picking it up. I called the dealer the next day. He told me to take it to his garage the following week. When they got back to me they said they had fixed the EM issue but ESP had to be done by Audi. The boss told me to take it to Audi (and get a price) so I booked it in. Before I could get it to Audi the Engine Management light came on again. I thought I will get Audi to look at this at the same time.

    Should the dealer be liable for the whole bill for repairs as it happened so soon, possibly sold with problems. I did get 3 months warranty with the car but it states to the max of £350 claim.

    I think he may try to shaft me when I get him to pay if it's over £350.

    Before I knew the car was going to have to go to Audi for the faults above,
    I had Audi do a big service on it for my own peace of mind that cost me £400. I had everything done apart from cam belt and as the car has done 83k (it was nearly due for service 1000 miles away.) So I don't want to have to give the car back for a refund as I have already spent money on it. It has full Audi history bar one which was VW specialist (just as good I think.)

    Where I stand at the minute

    It went into Audi last Thursday 6th Aug. I ran VAG-COM before it went in and it came up with these faults:-

    1 Fault Found:
    17544 - Fuel Trim: Bank 1 (Add): System too Lean
    P1136 - 35-00 - -

    2 Faults Found:
    01542 - Yaw Rate Sensor (G202)
    57-10 - Electric Circuit Failure - Intermittent
    01423 - Lateral Acceleration Sensor (G200)
    57-10 - Electric Circuit Failure - Intermittent


    I took it in and later Audi called me and said there was a vacuum leak and the dip stick holder was cracked letting air into the engine so they replaced the little vac pipe and dip stick holder.

    then

    Audi said they don't know which one of the sensors it may need but if it needs both it will be £750 but they need to investigate further. They said they cleared the fault on the ESP and they could not make it fault again after lots of trying. They advised me it could have been an old fault so I said I will try it out see what happens.

    Next they said they didn't have the parts to do the dip stick so I would have to pick the car up the following day. I asked how much so I could tell the dealer, they said it will be a total of £100.26 so I called the boss and he said fine call him tomorrow and he will pay over the phone. I said it will be at about 5pm, he said fine so I went to pick it up and guess what his phone was off so I had to pay the bill to get my car back. I left a message for him but no answer so far.
    After picking it up and doing 100 miles both lights came back on :( EM light came on as I slowed down in traffic, this is what VAG-COM says now....

    1 Fault Found:
    17544 - Fuel Trim: Bank 1 (Add): System too Lean
    P1136 - 35-00 - -

    and

    2 Faults Found:
    01423 - Lateral Acceleration Sensor (G200)
    57-00 - Electric Circuit Failure
    01423 - Lateral Acceleration Sensor (G200)
    27-10 - Implausible Signal - Intermittent

    So it's going back into Audi but the earliest they can do is next Thursday :(
    I am very concerned that I could be getting a large bill which I feel the dealer should be paying but may not as he seems difficult to get hold of and speak to.
    After getting the car back from Audi and checking the new parts I found bits of the old dip stick holder stuck to the dip stick (see pic). Not very good on Audis behalf, should I complain to them about it as they could more bits in my oil that I have only just had changed by them.

    Sorry for the lot of reading but I wanted to make you aware of the full story. Any comments and advice grateful and any ideas on what could be causing the EM fault.

    Dan

    [​IMG]
    Last edited: Aug 9, 2009
    #1
  2. Boxxer1973
    Offline

    Boxxer1973 Member

    Joined:
    Jun 14, 2009
    Messages:
    55
    Likes Received:
    0
    deffo get audi to do another oil change FOC as the bits could damage
    #2
  3. b16 will
    Offline

    b16 will Member

    Joined:
    Jun 4, 2009
    Messages:
    77
    Likes Received:
    0
    Sounds like you need to drop the car off with the garage who sold you the car and let them sort the repairs out, because it could get expencive on your part, they have to legaly fix these faults.
    #3
  4. emery1990
    Offline

    emery1990 Active Member

    Joined:
    Jun 6, 2009
    Messages:
    1,070
    Likes Received:
    2
    theres a regulation stating that no vehicle, or anything really should leave the dealers hands in working state. i cant remeber the exact names of people you can call but you can get help trying to get the garage to pay out the bills.
    #4
  5. Pinola
    Offline

    Pinola Member

    Joined:
    Jul 22, 2009
    Messages:
    86
    Likes Received:
    0
    I will tell them whats what I want when i see them thursday they only changed it 400 miles ago lol
    #5
  6. AndyMac
    Offline

    AndyMac Moderator Staff Member Moderator

    Joined:
    Jun 10, 2003
    Messages:
    9,833
    Likes Received:
    30
    And find a decent VAG specialist, Audi do not have a clue when it comes to older cars. As for the dealer you bought it from, you really should not be doing their leg work for them. Do NOT fork out any money on their behalf as you'll never see it again (I know it's a bit late for that now), but certainly no more. How did you pay for the car? 3 months warranty up to a maximum of £350? That is a joke right? I would have walked away if that was the best they could do, that wouldn't even cover replacing a glovebox lid.
    Good info on here as regards warranty law, this is regardles of the pointless 3 month warranty you got. This is the law regarding buying used from a dealer:
    http://www.desktoplawyer.co.uk/dt/browse/law/lawguide/vehicles/buying-a-used-car/S75908-34188X/
    It states "The car must be free from defects, except when they were pointed out to you by the seller." This is standard consumer law, regardles of additional warranty cover so the £350 limit is irrelevant as the 30 day period has not elapsed yet.
    #6
  7. Pinola
    Offline

    Pinola Member

    Joined:
    Jul 22, 2009
    Messages:
    86
    Likes Received:
    0
    Will do can anyone recomend a good one in the Kings Lynn area i'm not too far from jabba sport whitch i see people talk about on here a lot for remapping when it sorted that what i'm gonna do.
    #7
  8. S3Lol
    Offline

    S3Lol Member

    Joined:
    Jul 19, 2009
    Messages:
    425
    Likes Received:
    7
    I sympathise with you as this is exactly what happened to me. My slave cylinder went within two days of getting the car, which cost a fair bit to replace, and the warranty would not cover labour on the clutch. I also had the clutch and flywheel done at the same time, but the dealer owes me a few hundred quid for the first bit.

    Silver lining, I know those bits are new and hopefully won't give me problems in the future. Now I just have to sort out that damn over revving when changing gear!
    #8
  9. madvw
    Offline

    madvw Active Member

    Joined:
    Jul 26, 2005
    Messages:
    2,488
    Likes Received:
    2

    West Raynham Auto Clinic - near fakenham. Kevin's a proper mechanic and specialises in Audi's. Not much to look at from the outside compared to an audi dealership, but he's honest and reliable.
    #9
  10. Pinola
    Offline

    Pinola Member

    Joined:
    Jul 22, 2009
    Messages:
    86
    Likes Received:
    0
    i need a cam belt done next so i will get a price from him :)
    #10
  11. MartayMcFly
    Offline

    MartayMcFly Well-Known Member Regional Rep

    Joined:
    Feb 17, 2009
    Messages:
    2,639
    Likes Received:
    281
    Just take it back to the garage you bought it from and get your money back. I had similar problems, though not nearly as extensive, and the hassle of trying to get the garage I bought the car from to pay really wasn't worth the effort.

    They still haven't paid all they owe either (I went ahead and had some of the work done having been told I'd be reimbursed... the garage then said we agreed to go halves and are refusing to pay the full cost).
    #11

Share This Page