Hi folks, I'm looking for some more specialist / engineers opinions regarding a faulty Koni adjustor which resulted in me sending the kit back under warranty.
The kit was on the car for 16 months and never felt safe on my 3.2 TT, a problem I reported to Koni many times during 2014. After much dialogue with the UK importers we agreed to adjust the kit in terms of ride height and rebound. Previously the car was set to FULLSOFT yet the car felt way over-damped. On closer inspection the front springs manufactured by Vogtland in Germany were heavily compressed "coil-bound" and despite the kit running close to the top of the adjustment the car was very low at the front. The rear was fine.
As a previous owner of Koni Sports, I am familiar with the adjustment and the reason I bought Koni again was due to their reputation and from my previous experience.
After discussion with the importer I decided to adjust the rebound during a short drive. While attempting this I noted the nearside adjustor had seized and from reading some posts about koni adjustors, I applied some pressure to the adjustor but it was seized good and proper. Eventually the Adjustor nipple snapped however at this point the kit had to be returned to Koni under warranty anyway.
Koni were great in collecting the kit in December and unfortunately they have taken a seriously long time to reply to questions and have the kit inspected.
The following pics outline the Koni warranty Report. Koni offered me a good will gesture of £350 which I rejected as they seemed intent in blaming the installation of my kit which I feel is simply a shocking position. (No pun intended!)
Keen to get some thoughts - obviously this is only a short summary but I am completely transparent and happy to answer any questions and highlight timelines so users can see what to expect and who they are dealing with.
Many of you are possibly already running Koni kit, have previously run Koni kit like myself or are considering Koni in the future. I hope this post is of some use to you.
Incidentally, the initial response from Koni was the typical dinosaur approach "we've never had any problems with this kit before" and when I presented them with evidence of other reported faults they didn't acknowledge my message!
thoughts
The kit was on the car for 16 months and never felt safe on my 3.2 TT, a problem I reported to Koni many times during 2014. After much dialogue with the UK importers we agreed to adjust the kit in terms of ride height and rebound. Previously the car was set to FULLSOFT yet the car felt way over-damped. On closer inspection the front springs manufactured by Vogtland in Germany were heavily compressed "coil-bound" and despite the kit running close to the top of the adjustment the car was very low at the front. The rear was fine.
As a previous owner of Koni Sports, I am familiar with the adjustment and the reason I bought Koni again was due to their reputation and from my previous experience.
After discussion with the importer I decided to adjust the rebound during a short drive. While attempting this I noted the nearside adjustor had seized and from reading some posts about koni adjustors, I applied some pressure to the adjustor but it was seized good and proper. Eventually the Adjustor nipple snapped however at this point the kit had to be returned to Koni under warranty anyway.
Koni were great in collecting the kit in December and unfortunately they have taken a seriously long time to reply to questions and have the kit inspected.
The following pics outline the Koni warranty Report. Koni offered me a good will gesture of £350 which I rejected as they seemed intent in blaming the installation of my kit which I feel is simply a shocking position. (No pun intended!)
Keen to get some thoughts - obviously this is only a short summary but I am completely transparent and happy to answer any questions and highlight timelines so users can see what to expect and who they are dealing with.
Many of you are possibly already running Koni kit, have previously run Koni kit like myself or are considering Koni in the future. I hope this post is of some use to you.
Incidentally, the initial response from Koni was the typical dinosaur approach "we've never had any problems with this kit before" and when I presented them with evidence of other reported faults they didn't acknowledge my message!
thoughts
