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Milltek Lifetime Warranty?

Discussion in 'A3/S3/Sportback (8P Chassis)' started by ahitchkins, Jul 14, 2013.

  1. ahitchkins

    ahitchkins Member

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    due to Milltek exhausts being somewhat of a problem child i am slightly wary of splashing out £1000 on one of their exhausts, however word on the street is that if you are the orignial purchaser they come with a lifetime warranty..
    is this a load of rubbish is that that infact the case?
     
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  3. mjr901

    mjr901 Parts Manager - (Main Dealer)

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    true if your the original owner and can prove it. i.e. your receipt.

    + maybe in extreme cases they may want to see that it was fitted properly.
     
  4. ahitchkins

    ahitchkins Member

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    any companies that you can recommend to buy one from?
     
  5. Dean_T

    Dean_T Active Member

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    Interesting googling;

    Milltek Sport Performance Exhausts


    So 2 year warranty unless you go stage2+ or higher then you get nil warranty as ~355bhp would be a 34% increase....

    I took the ~355bhp from Revos stage 2+ graph.


    EDIT:
    Although it does say lifetime guarantee on here;

    Milltek Exhausts | Milltek Exhaust Systems - Demon Tweeks

    But mentions nothing of power increases
     
  6. ahitchkins

    ahitchkins Member

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    it reads: "Milltek have so much confidence in their product they are able to offer a conditional lifetime guarantee on their product for the original purchaser."
    thats enough to cover their asses :detective2:

     
  7. Dean_T

    Dean_T Active Member

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    I use a company called Midland VW, although they are based in Cannock which is probably quite a way for you?
     
  8. mjr901

    mjr901 Parts Manager - (Main Dealer)

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    A local dealer to us and he is a good friend of mine, James Prosser ---->Prosser & Gibbs | Just another WordPress site

    Behind the petrol station by the Bank House Hotel, Bransford

    If you want a price, I'll talk to him.

    Full System I take it?

    But i need to know what you require? 100 cell, 200 cell, de-cat?
     
  9. ahitchkins

    ahitchkins Member

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    ah cool man that would be sweet, full system yes however i wouldn't want the hassle of a de-cat, i take it that the 100 cell is louder than the 200?
     
  10. mjr901

    mjr901 Parts Manager - (Main Dealer)

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    100 cell is less restrictive....I wouldn't say louder than a 200 cell.
     
  11. ahitchkins

    ahitchkins Member

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    which would you go for / are you running?
     
  12. mjr901

    mjr901 Parts Manager - (Main Dealer)

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    Iive got 100 cell, non resonated system

    Do you want resonated or non resonated? i.e quieter/louder
     
    #11 mjr901, Jul 15, 2013
    Last edited: Jul 15, 2013
  13. ahitchkins

    ahitchkins Member

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    i'll go for the 100cell then, definitely non-res bud 😊
     
  14. PaulAr

    PaulAr S3 (8P)

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    I bought a used Milltek TBE Resonated system from a forum member last year.
    After a couple of months the resonated box failed at the welds.

    Mindful of their `non transferable` warranty I called Milltek anyway to ask for some goodwill contribution on the basis this was premium market leading product that had only done 30K miles regardless of whether it had been transferred blah..blah.

    Anyway, the upshot was they agreed to send me a replacement resonated box FOC saving me £195.

    So hats off the Milltek who addressed this qualiy issue in a helpful and professional manner.
    Having quality issues is one thing but putting it right they way they did says a lot for the company IMO.

    Also experienced some really noticable gains after the exhaust went on so can certainly say its a worthwhile mod.
    The resonated system is not that much louder than OEM so if you want the noise then defo go no-res.


    PS - Mine is coming off after the New Year and will be available cheap cheap....
     
  15. mjr901

    mjr901 Parts Manager - (Main Dealer)

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    Im now awaiting quote, + fitting quote too.
     
  16. ahitchkins

    ahitchkins Member

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    thanks bud
     
  17. Meejaman

    Meejaman Member

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    I had a weld fail on the bracket which holds the exhaust in place under the car. I think it scraped on one of those speed humps which is a giant pad in the centre of a lane of traffic. I took pictures of the failed weld and contacted the original supplying dealer. A replacement was ordered and fitted at no charge, this was probably 4 -5 years after it was originally installed on a car which exceeds their power increase limit.

    Very happy with the exhaust and the lifetime warranty.
     
  18. S.

    S. Well-Known Member

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    i had same issue. it failed 3 times without scraping. my supplier contacted milltek we even took photos but i never got replacement...
     
  19. mjr901

    mjr901 Parts Manager - (Main Dealer)

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    Mines never had one. :arco:
     
    S. likes this.
  20. Dean_T

    Dean_T Active Member

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    Have to admit I have always been in two minds about going Milltek as there seems to be quite a few horror stories about quality seeming to slip, hearing examples of good customer service like this persuades me to go with them.


    But then something like the above crops up - did they say why your claim was rejected S.?
     
  21. S.

    S. Well-Known Member

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    i don't know, maybe the shipping cost was too much, maybe the shop let me down on it. after i got it fixed and reinforced i never bothered again to go to the shop, as i've changed tuner.
     
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  23. S3Alex

    S3Alex Rarely neutral
    Audi S3

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    Mine had one weld fail on the rear box at 4 yrs and 100% over stock power.

    Replaced under warranty with no questions or problems.

    Good enough for me.
     

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