T
T-800
Guest
Email from Audi after a phone call the other day......
Thank you for speaking with me today regarding the concerns you have about the engine noise from start-up on idle, in your Audi RS3.
We discussed that the noise you are hearing, is part of the optimized catalyst management, but is considered by Audi to be current production standards for Audi RS3’s, this will be the reason why you are hearing example’s of other Audi RS3 Model Year 2018 Owners with a similar noise.
Your vehicle is covered by the three years manufacturers warranty, which will protect you against any manufacturing defects, for piece of mind.
As discussed on the phone, we will close this complaint down as resolved, and please be in touch with your local Audi Centre for assistance should you require it.
We thank you for your time and understanding, and wish you all the best in the future.
Kind regards
Mikki Elliott
Customer Relations Manager
Audi UK
Tel 0800 699 888
Email customer.services@audi.co.uk
Thank you for speaking with me today regarding the concerns you have about the engine noise from start-up on idle, in your Audi RS3.
We discussed that the noise you are hearing, is part of the optimized catalyst management, but is considered by Audi to be current production standards for Audi RS3’s, this will be the reason why you are hearing example’s of other Audi RS3 Model Year 2018 Owners with a similar noise.
Your vehicle is covered by the three years manufacturers warranty, which will protect you against any manufacturing defects, for piece of mind.
As discussed on the phone, we will close this complaint down as resolved, and please be in touch with your local Audi Centre for assistance should you require it.
We thank you for your time and understanding, and wish you all the best in the future.
Kind regards
Mikki Elliott
Customer Relations Manager
Audi UK
Tel 0800 699 888
Email customer.services@audi.co.uk