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Is my Ross-Tech cable genuine?

Discussion in 'VCDS (formerly VAG-COM) forum' started by Magpie2121, Dec 9, 2012.

  1. Magpie2121
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    Magpie2121 New Member

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    [Dec 9, 2012]
    Just purchased a Ross-Tech cable from somebody on eBay but am now wondering if it might be a fake. I haven't received the cable as yet but it should arrive in the next few days.

    Is there a way of telling whether it's a fake by looking at the picture? Thanks

    [​IMG]
    #1
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  3. Sandra
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    Sandra MODERATOR Staff Member Moderator

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    [Dec 9, 2012]
    It looks like a genuine cable, but if you want absolute confirmation send a copy of that pic to user NHN as he is a supplier of genuine cables on here. :) x
    #2
  4. Magpie2121
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    Magpie2121 New Member

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    [Dec 9, 2012]
    Thanks for your speedy reply Sandra, my mind is a little more at ease now and will be fully at ease if NHN confirms it as being the real deal.
    #3
  5. gen.heinz guderian
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    gen.heinz guderian Well-Known Member Regional Rep VCDS Map User

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    [Dec 9, 2012]
    Looks the same as mine, you may have to re-register it as normally the software is downloaded and will work with that cable /original laptop it was registered to. pm NHN as he is supplier.
    #4
  6. Magpie2121
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    Magpie2121 New Member

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    [Dec 9, 2012]
    Does your cable have a number beginning with "HC" as mine doesn't? Mine just has "Rev.B" but no number beginning with "HC" next to it. Cheers
    #5
  7. a6_chris
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    a6_chris Well-Known Member

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    [Dec 9, 2012]
    If its genuine it should've cost you at least £200
    #6
  8. NHN
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    NHN Retrofitter - Audi - VW - Skoda - Seat Site Sponsor VCDS Map User

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    [Dec 10, 2012]
    It looks genuine, but only way to confirm is to download latest version from RT website directly, test & show me a log of your scan on your car with this cable, just remember to get support on a 2nd user cable you must pay a $99 fee to RT.
    #7
  9. Magpie2121
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    Magpie2121 New Member

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    [Dec 10, 2012]
    Thanks NHN, will post a result of the scan once I receive the cable.
    I take it I can still fully use the cable with all features without paying Ross-Tech as I don't need their support?

    Will I need to ask the previous owner to remove the software (if it's installed on their machine) before I can install it on mine?

    Cheers
    #8
  10. NHN
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    NHN Retrofitter - Audi - VW - Skoda - Seat Site Sponsor VCDS Map User

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    [Dec 10, 2012]
    You can fully use it yes, if its functioning as it should.

    No they dont need to remove from there machine as the activation of the software is in the cable itself.
    #9
  11. Santos_V
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    Santos_V New Member

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  12. Ste_Nova
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    Ste_Nova Active Member

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    [Dec 10, 2012]
    you mean previously registered?
    #11
  13. NHN
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    NHN Retrofitter - Audi - VW - Skoda - Seat Site Sponsor VCDS Map User

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    [Dec 10, 2012]
    Yes.
    #12
  14. Magpie2121
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    Magpie2121 New Member

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    [Dec 10, 2012]
    Well, the cable has arrived and I can't even get the VCDS software to recognise the interface.


    I've installed the latest version of VCDS (11.11.4) and then plugged the cable into the laptop. It came up with "found new hardware" and automatically installed it stating "your new hardware is installed and ready to use".

    I opened up VCDS and tried to test it but it states "interface not found":

    [​IMG]

    I then checked Device Manager which shows it has been installed:

    [​IMG]

    I uninstalled it and also tried to manually update the drivers by pointing to C:\Ross-Tech\VCDS but it states "the wizard could not find a better match for your hardware than the software you currently have installed"

    I also tried performing the test using port Com4:

    [​IMG]

    Do you think the cable is dodgy or is there anything else I can possibly try? I have to say the cable does look very genuine.
    #13
  15. NHN
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    NHN Retrofitter - Audi - VW - Skoda - Seat Site Sponsor VCDS Map User

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    [Dec 10, 2012]
    Its a fake cable, counterfeit etc, send it back & request refund, buy once, buy genuine :)
    #14
  16. bearthebruce
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    bearthebruce Ross-Tech, LLC

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    [Dec 10, 2012]
    As NHN and Santos have told you, it is a clone. A good clone - but it is a clone. The master thieves copy almost all details on the outside. But on the inside ..... well, let's say that is where they fail.
    #15
  17. Magpie2121
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    Magpie2121 New Member

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    [Dec 10, 2012]
    OK many thanks for your input and help guys. I've sent the seller a request for a refund and am awaiting a reply.

    As NHN states, buy once, buy genuine! I should have done this in the first place but now I've got the hassle of returning it and looking for another one. I did, however, think the cable was genuine from its photo.

    Thanks again
    #16
  18. Magpie2121
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    Magpie2121 New Member

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    [Dec 10, 2012]
    Santos, were you able to tell it's a fake just by looking at the picture?!
    #17
  19. Ste_Nova
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    Ste_Nova Active Member

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    [Dec 10, 2012]
    what hardware signature is it showing in windows?
    #18
  20. Magpie2121
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    Magpie2121 New Member

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    [Dec 10, 2012]
    Where do I find this information from?
    #19

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