had my booked in for a dsg oil change today and said it would cost one hours labour at £70+vat so i waited while the oil got changed. i supplied the oil and filter myself and left them in the boot which i told the women on servicing. anyways when i arrived home and looked in the boot i notcied that the oil filter was still there meaning that they havent even changed it. how stupid can you get anybody know when you change any oil you also change the filter, so i rang them up right away and the techinician who did my car had just poped out appartently. and said would i like to book my car in again to get it fitted. so the women on the phone said she will ring me back after she spoke to the technician and that was over an hour ago. so shoud i be asking to speak to a manager about this as running fresh oil through an old oil filter cant be good for the oil, if i wanted this to happen i would of taken it to a back street garage. you take you car to audi for peace of mind and wanting a job done properly.