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How to get a new Audi Radio code....

oyohbb Mar 25, 2010

  1. oyohbb

    oyohbb New Member

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    ...without going to the dealers?

    I foolishly left my interior light on a couple of weeks ago, and my battery died. I jump started it, and all was well, but my stereo went into SAFE mode.

    I looked in my manual for the radio code, but the card part where it would be had been cut out. Apparently you are entitled to the code free if you go to the dealers. So I pulled out my stereo to get the code at the back, took my V5, my service book and my insurance to the dealers (Audi Whetstone), and I was told that I need to pay £35 + VAT for the code. Not only that, but it also had to be taken into the garage, and only on a Wednesday morning. So I would also have to take a day off work!

    To be honest she was incredibly rude about it, but now it's been 3 weeks without music and I am going a bit mad. It's bloody boring without music and I keep thinking I hear noises from the engine/exhaust/ body panels etc.

    I have searched the forum (and the net), and there is no threads about people actually getting their code. I know there are sites on the net that reckon they can get the number, but I don't know how reliable they are. Some people also said try the last 4 digits of my radio serial number, but that didnt work either.

    Any help would be gratefully received :)
     
  2. Dani_B19

    Dani_B19 Audi-sports own special child.

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    Nope, i went through the same thing, phoned my local audi up (wakefield) and they were fine, wasnt going to charge me a thing, ended up finding it in the end lol, anyway they shouldnt charge you, just kick up a fuss, i do, always work haha :)
     
  3. jojo

    jojo Looking for Boost! Staff Member Moderator Team Daytona Audi S3 quattro Audi A6 Audi Avant Owner Group

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    It's written in black and white that they should give it you for free... on the stupid card where the number is of course, so if you haven't got that, you wouldn't know...
     
  4. oyohbb

    oyohbb New Member

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    Cheers mate, I did try kicking up a fuss, and the woman basically implied that if I didn't want to take my stereo in, it was probably because I nicked the stereo. I was going to really kick off then, but I was with someone, and also i have quite a good relationship with the parts guy there.

    Grrrr...
     
  5. oyohbb

    oyohbb New Member

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    Jojo, I'm sure there is another part in the manual which also says it should be no charge. But they just say there is now. I will probably go to another dealer and give it a go, but it's such a pain in the ****.
     
  6. Rough

    Rough Member

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    Should have asked to speak to her manager i know i certainly would have, cheeky bint.
     
  7. Pat J

    Pat J Getting there

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    I've had mine done at the dealers at no cost, just booked it in on a saturday morning. Also had my Passat and Leon done previously at no cost either by the dealers. Might be worth checking with another dealer.
     
  8. oyohbb

    oyohbb New Member

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    I will try another one tomorrow. Cheers mate. Which dealers did you go to?
     
  9. Pat J

    Pat J Getting there

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    I had it done at Grimsby Audi
     
  10. Dane

    Dane Had an 8L S3, a B5 RS4 now I have a B8 S4

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    I had to pay for audi stealer to retrieve my radio code, when I quoted the manual I was told that dealers couuld choose whether they charged for it or not! grr! :gun2:
     
  11. jojo

    jojo Looking for Boost! Staff Member Moderator Team Daytona Audi S3 quattro Audi A6 Audi Avant Owner Group

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    See on the back of the card where your radio code is this,

    [​IMG]

    funny thing is, if you have this card, you obviously have the code, but if you lose it, you won't know what's written on it!
     
  12. sam745

    sam745 New Member

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    I had a replacement book with mine when I bought it and no code. I put my radio into safe mode and couldn't unlock it. Dealer wanted to charge half an hours labour (£68)! I searched the net and found a company that would do it for £25 plus postage plus vat. Cost about £31 in the end I think and I had it back within three days. Thought i'd rather risk it than pay supid Audi price!
     
  13. Liam Hart

    Liam Hart New Member

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    if you don't want to pay the dealership prices you can get Audi decodes online from here but you need the serial number beginning with AUZ

    www.onlineradiocodes.co.uk
     
  14. nobbybonez

    nobbybonez Active Member

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    i'd have a kick off with the manager. if they are going to write it in the manual, they should stand by it.
    i was fobbed off till i pulled the card borrowed from another manual in the showroom and started raising my voice in front of potential customers.
     
  15. Stuart B

    Stuart B Well-Known Member

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    I paid 2.99 on eBay for the code, just provide the serial number.

    also if the stereo originally belongs in the car I think you don't need to use a code?
     
  16. nobbybonez

    nobbybonez Active Member

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    ^this applies to my '00 s3, no need for code.
     
  17. Stuart B

    Stuart B Well-Known Member

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    I needed to get a code after changing to an 2006 Audi A4 multi cd - even the cheap code provider based on the serial number check to make sure the stereo is not reported stolen etc.
     
  18. Liam Hart

    Liam Hart New Member

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    Yeah to get the radio code you need the AUZ serial, sometimes the vin so they can check its married to the same car and not stolen . Also i would not recommend eBay at all, not unless you want to pay for 3 or 4 decodes before you get a correct one.

    Official decodes from here, worked first time > www.onlineradiocodes.co.uk
     
  19. Kyle Rens

    Kyle Rens New Member

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  20. grant23122

    grant23122 New Member

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    Hi,

    My Audi radio was locked for months, I went to the dealership to get it unlocked and the quoted me £30.00 and needed my car for the full day.


    I spoke to my local garage who recommended www.onlineradiocodes.co.uk all they needed was the radios serial number and got my code for £14.99 within 1 hour. This saves me a lot of time and some boring journeys.

    Fantastic hope this helps.
     

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