1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

HELP .. Wheel Bearing Replacement - Audi Main Dealer!!!!

c15luf May 28, 2012

  1. c15luf

    c15luf New Member

    3
    0
    1
    Hi All,

    Need some help, Audi Main dealer (Hatfield) replaced the passenger wheel bearing on my A4 under a year ago under warranty....Since then the car has covered an extra 20,000 miles, this weekend I got the bearing noise and seemed to be the passenger side.

    This morning I have taken the car to an Audi specialist and they have confirmed it is the passenger wheel bearing ... 20,000 miles and under a year old for a wheel bearing, I'm shocked.

    I called Audi Hatfield and spoke to their service department, the gentleman advised me because the part was replaced under warranty and now the car is out of warranty, I am not covered.... I will have to pay for an inspection fee £60 + VAT, if it is the passenger wheel bearing they will speak to Audi and see if they can do a good will gesture, but cannot guarantee this and then I would have to cover the cost. Isn't parts and labour covered for 12 months?

    So, reason for my post .. Where do I stand on this? I have asked to speak to the manager of the service department but wanted to see if anyone could advise or help before he calls.

    Thanks,
    Craig
     
  2. Daggerit

    Daggerit Well-Known Member

    1,081
    165
    63
    I thought that they gave a separate warranty on replaced parts outwith the regular warranty? I would look into this further with Audi as I had something replaced on my Vauxhall and it came with a one year warranty (less than the total left on the car though as it's still got lifetime/100k mile warranty...).
     
  3. Ste_Nova

    Ste_Nova Active Member

    1,223
    47
    38
    a quick email to audi customer services with a copy of the job sheet for the previous warrenrty work would probs get this sorted for free
    i assume you have fash, if not then forget it
     

Share This Page