1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

HELP .. Wheel Bearing Replacement - Audi Main Dealer!!!!

Discussion in 'Audi S4/A4/A4 Cab (B8 Chassis)' started by c15luf, May 28, 2012.

  1. c15luf

    c15luf New Member

    Joined:
    Apr 24, 2012
    Messages:
    3
    Likes Received:
    0
    Hi All,

    Need some help, Audi Main dealer (Hatfield) replaced the passenger wheel bearing on my A4 under a year ago under warranty....Since then the car has covered an extra 20,000 miles, this weekend I got the bearing noise and seemed to be the passenger side.

    This morning I have taken the car to an Audi specialist and they have confirmed it is the passenger wheel bearing ... 20,000 miles and under a year old for a wheel bearing, I'm shocked.

    I called Audi Hatfield and spoke to their service department, the gentleman advised me because the part was replaced under warranty and now the car is out of warranty, I am not covered.... I will have to pay for an inspection fee £60 + VAT, if it is the passenger wheel bearing they will speak to Audi and see if they can do a good will gesture, but cannot guarantee this and then I would have to cover the cost. Isn't parts and labour covered for 12 months?

    So, reason for my post .. Where do I stand on this? I have asked to speak to the manager of the service department but wanted to see if anyone could advise or help before he calls.

    Thanks,
    Craig
     
  2. Daggerit

    Daggerit Active Member

    Joined:
    Feb 6, 2012
    Messages:
    905
    Likes Received:
    83
    I thought that they gave a separate warranty on replaced parts outwith the regular warranty? I would look into this further with Audi as I had something replaced on my Vauxhall and it came with a one year warranty (less than the total left on the car though as it's still got lifetime/100k mile warranty...).
     
  3. Ste_Nova

    Ste_Nova Active Member

    Joined:
    Apr 20, 2012
    Messages:
    1,223
    Likes Received:
    45
    a quick email to audi customer services with a copy of the job sheet for the previous warrenrty work would probs get this sorted for free
    i assume you have fash, if not then forget it
     

Share This Page