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HELP .. Wheel Bearing Replacement - Audi Main Dealer!!!!

Discussion in 'Audi S4/A4/A4 Cab (B8 Chassis)' started by c15luf, May 28, 2012.

  1. c15luf
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    c15luf New Member

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    [May 28, 2012]
    Hi All,

    Need some help, Audi Main dealer (Hatfield) replaced the passenger wheel bearing on my A4 under a year ago under warranty....Since then the car has covered an extra 20,000 miles, this weekend I got the bearing noise and seemed to be the passenger side.

    This morning I have taken the car to an Audi specialist and they have confirmed it is the passenger wheel bearing ... 20,000 miles and under a year old for a wheel bearing, I'm shocked.

    I called Audi Hatfield and spoke to their service department, the gentleman advised me because the part was replaced under warranty and now the car is out of warranty, I am not covered.... I will have to pay for an inspection fee £60 + VAT, if it is the passenger wheel bearing they will speak to Audi and see if they can do a good will gesture, but cannot guarantee this and then I would have to cover the cost. Isn't parts and labour covered for 12 months?

    So, reason for my post .. Where do I stand on this? I have asked to speak to the manager of the service department but wanted to see if anyone could advise or help before he calls.

    Thanks,
    Craig
    #1
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  3. Daggerit
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    Daggerit Active Member

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    [May 28, 2012]
    I thought that they gave a separate warranty on replaced parts outwith the regular warranty? I would look into this further with Audi as I had something replaced on my Vauxhall and it came with a one year warranty (less than the total left on the car though as it's still got lifetime/100k mile warranty...).
    #2
  4. Ste_Nova
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    Ste_Nova Active Member

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    [May 28, 2012]
    a quick email to audi customer services with a copy of the job sheet for the previous warrenrty work would probs get this sorted for free
    i assume you have fash, if not then forget it
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