My wife's beautiful 6 month-old A3 has just come back from an Audi bodyshop, having spent nearly five weeks getting a new tailgate and rear light fitted after a minor bump. 'Staff absence' was the reason given for the unbelievable delay, so I demanded a full valet (inside and out) and wax/polish as a gesture of goodwill and compensation for our inconvenience. I wish I hadn't asked. Apart from not even getting rid of the accumulated dust inside the car, incredibly they have used some kind of Arthur Daley back-street trader's shiny silicone spray on the centre console and armrest. This car is well looked after, so to see it now looking like it should be on a deal-of-the-week-forecourt is frustrating to say the least. Anyway I'll get to the point:- I was told that an apprentice had accidently used 'bumper-bar spray' on the interior plastic until he realised that it probably wasn't a good idea, so we now have a very shiny centre console and armrest. I could kick up a fuss and demand this and that, but I wouldn't trust them to put it right. So I would like to know if anybody has any idea how best to remove this stuff please. I would imagine it is probably something like 'back-to-black' or similar and is probably full of silicone, no doubt great for bumpers or mudflaps etc, but totally inappropriate for new interiors, which should have a matt finish. Replies appreciated.