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Gendan - excellent customer service

Discussion in 'VCDS (formerly VAG-COM) forum' started by glen_jai, Oct 17, 2008.

  1. glen_jai
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    glen_jai Member

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    [Oct 17, 2008]
    Just thought I'd let you guys know that I've just bought a vag-com compatible cable from Gendan, and was very impressed with their level of customer service.

    They've responded to any questions I emailed them within 10 minutes.

    Highly recommended.
    Top stuff!!!
    :icon_thumright:

    Now just need to purchase a vag-com license.
    #1
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  3. Fraser
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    Fraser Member

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    [Oct 17, 2008]
    agreed they are a good disti
    #2
  4. NHN
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    NHN Retrofitter - Audi - VW - Skoda - Seat Site Sponsor VCDS Map User

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    [Oct 17, 2008]
    Yeap always recommend them, 1st class service even if they are slightly pricey, but sometimes I'd pay the little extra for the better service.

    I assume you just got the 409 version then.
    #3
  5. Dan Gliballs
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    Dan Gliballs Active Member

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    [Oct 18, 2008]
    Agreed.

    I finally caved in and ordered a Ross-Tech Professional CAN-HEX,.............and it arrived the next working day in great packaging ;)
    #4

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