Car went to a garage for a service on yesterday morning (A 4 Audi in Clydebank) and as I normally do when I put my car in somewhere I note down the mileage on the clock. Picked up the car later that day and drove it home to find that there was an extra 100 miles and the drive home is only 15 miles! Thinking I must have noted the numbers down wrong I checked how much fuel I had left as I put £30 in just before handing the car in which gave me roughly 220 mile left on the DIS, 140 miles now left?! A road test was expected for the service but that's ridiculous!
I confronted the garage today after work about it and after explaining the fuel used and the mileage added they denied moving the car anywhere other than onto the ramps. All I wanted was the diesel money! The discussion got a bit heated with the manager and he said that if I come down on monday he will look through the CCTV footage, which I know fine well doesn't cover where my car was parked as the woman on the front desk told me so!
So it's a bit of a stalemate, I can't prove the car was used and they can't prove it wasn't. Still tempted to go on Monday just to be a nuisance if nothing else! Has anyone else had something like this happen?
I confronted the garage today after work about it and after explaining the fuel used and the mileage added they denied moving the car anywhere other than onto the ramps. All I wanted was the diesel money! The discussion got a bit heated with the manager and he said that if I come down on monday he will look through the CCTV footage, which I know fine well doesn't cover where my car was parked as the woman on the front desk told me so!
So it's a bit of a stalemate, I can't prove the car was used and they can't prove it wasn't. Still tempted to go on Monday just to be a nuisance if nothing else! Has anyone else had something like this happen?