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Garage screwed up my RNS-E, what to do?

jb111s Feb 6, 2009

  1. jb111s

    jb111s Member

    I had my a3 given a longlife service the other week & the garage have been unable to reset the service reminder on the display. Despite selecting longlife service on their computer, it just resets the service interval to 0 days overdue.

    I'm due to take it back next week to get them to finally fix it, but have now discovered they've somehow buggered up the rns-e config. It's noticeably less bassy & I've now got the DSP option in the sound menu to indicate it's not setup for BOSE any more.

    Is there some way they could of reset this by wiping the settings when trying to reset the service interval? Is it worth me just saying sod it & taking it to a dealership to reset correctly, if so how much do you think they'd charge ?

  2. JohnS3

    JohnS3 Active Member

    All the modules in the car, store their own code settings, so there is no way they could adjust the service settings and end up recoding your rnse. Sounds like they've been fiddling around.

    Dealers are normally **** recoding the RNSe. Where about's are you? I'm sure one of the members on here vith VCDS would be willing to help out.
  3. a3norwich

    a3norwich Not anymore - Back 2 BMW (shh)

    Errr, surely if they buggered it up, they sort it out?
  4. jb111s

    jb111s Member

    Cheers guys. Yes, they should sort it out, but they obviously don't have the equipment. They don't have proper vagcom just a device they plug into the can bus, all looked pretty basic.

    I've decided to take it to someone who knows what they're doing (hazzydayz) who did an excellent job on coding my rns-e before. All looks good now & I'm going to get a mfsw fitted next week as well ;)

    Word of warning, if getting longlife service, take it to a specialist with the right equipment!
  5. aragorn

    aragorn "Stick a V8 in it!" Staff Member Moderator VCDS Map User

    TBH, I wouldnt be doing a long life service in the first instance. Its not very good for the engine, to have the same oil in there for 20k, regardless of what audi say.
  6. NHN

    NHN Retrofitter - Audi - VW - Skoda - Seat Site Sponsor VCDS Map User

    Not being funny but they must have the right tools to turn of the Bose anyway, so just go back & get them to re-enable it, simple, if they have vcds then they can easily turn it back on.

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