We are looking at ordering a new A3 Sportback S-Line for my other half to replace her trusty Skoda Fabia. I've spec'd the car, got the Audi Code and all I needed now was a finance quote to decide whether to proceed.... I popped into Birmingham Audi earlier, asked to see a sales guy as I wanted a finance quote and was told they were all busy but one should be free in about 5 minutes... 25 minutes later we see a guy, first line was 'I have an appointment in half an hour, but I will see what i can do', I explained situation in scrawled onto his duplicate pad my details and then tapped them into his PC. The Audi code is pretty much useless as to start to prepare the quote he had to keep referring back to the brochure! Once he got to the stage to produce the quote he had to speak to his manager, he came back saying all of the managers were busy as they had other quotes to work on so could i make an appointment and come back another day... In fact I could see them all sat round chatting in the office just off the sales floor, maybe the fact I knew what i wanted and didn't want to be sold anything made them feel i was a time waster but the didn't get off their **** to assist. Might be a flash dealership but service is poor, the guy i met said he would get a quote sorted by the middle of next week (i asked him to email me the details) - not exactly pulling out the stops for an order... I guess he was trying to see if there was any discount available, which obviously would be greatly received! I assume standard on A3 would be up to 8%? I wonder if I actually do hear back off him...?