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Death and Debt

jdp1962 Sep 15, 2005

  1. jdp1962

    jdp1962 Grumpy Old Moderator Staff Member Moderator TFSI Owners Group Team V6 Gold Supporter Team Tornado Audi S4 quattro Black Edition s tronic

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    This is pretty funny, and, I have to say, based on my professional experience of modern banks, very believable.....

    Be sure and cancel your credit cards before you die. This is so priceless, and so easy to see happening, customer service being what it is today.

    A lady died this past January, and a certain bank billed her for February and March for their annual service charges on her credit card, and then added late fees and interest on the monthly charge. The balance had been £0.00, now it's somewhere around £60.00. A family member placed a call to XXX-Bank:


    Family Member: "I am calling to tell you that she died in January."

    Bank: "The account was never closed and the late fees and charges still apply."

    Family Member: "Maybe, you should turn it over to collections."

    Bank: "Since it is two months past due, it already has been."

    Family Member: So, what will they do when they find out she is dead?"

    Bank: "Either report her account to the frauds division or report her to the credit bureau, maybe both!"

    Family Member: "Do you think God will be mad at her?"

    Bank: "Excuse me?"

    Family Member: "Did you just get what I was telling you - the part about her being dead?"

    Bank: "Sir, you'll have to speak to my supervisor."

    Supervisor gets on the phone:

    Family Member: "I'm calling to tell you, she died in January."

    Bank: "The account was never closed and the late fees and charges still apply."

    Family Member: "You mean you want to collect from her estate?"

    Bank: (Stammer) "Are you her lawyer?"

    Family Member: "No, I'm her great nephew." (Lawyer info given)

    Bank:"Could you fax us a certificate of death?"

    Family Member: "Sure." (fax number is given)

    After they get the fax:

    Bank: "Our system just isn't set-up for death. I don't know what more I can do to help."

    Family Member: "Well, if you figure it out, great! If not, you could just keep billing her. I don't think she will care."

    Bank: "Well, the late fees and charges do still apply."

    Family Member: "Would you like her new billing address?"

    Bank: "That might help."

    Family Member: "Odessa Memorial Cemetery, Highway 129, Plot Number 69."

    Bank: "Sir, that's a cemetery!"

    Family Member: "What do you do with dead people on your planet?
     
  2. RHODIE

    RHODIE Member

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    i can see it happening.
     
  3. TDI-line

    TDI-line Uber Post Whore Team Floret Silver quattro Audi A3 Black Edition TDi

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    That is excellent, nice find JDP. /ubbthreads/images/graemlins/laugh_2.gif /ubbthreads/images/graemlins/laugh_2.gif
     
  4. Rev-head

    Rev-head Active Member

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    Thats just mad..........Just about to add that to my will now
     
  5. Khufu

    Khufu Well-Known Member

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    priceless
     
  6. hop2407

    hop2407 Active Member

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    Fantastic.......... and yes, you really can believe this would happen...... Jobswoths eh !!!
     
  7. fallmonk

    fallmonk Turbo Sport

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    Not sure if its real or not , but well belivable from modern banks!
     

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