I have a '03 plate, 97500 miles, new shape A3 2.0 TDi.
Please see my post titled "dodgy dealer, advice needed". In addition to cylinder head problem (which still isn't fixed) I have had three people crash into my A3 in 6 months, none of which were my fault. Not sure if cam belt was properly changed either. Wondering if the car is jinxed!
Phoned Audi customer services to ask simply for "goodwill gesture" contribution towards repair (even if they would have given 1/3rd off would have been nice) but the guy treated my query like I was some sort of nutter and said that because the car was over 5 years old and not every service was at an Audi dealership they weren't going to contribute a thing. Anyone who has any different outcomes in the same situation please let me know?
I am now threatening the used car dealer dealer with legal action because its been leaking coolant since time of purchase in January.
In the meantime its booked into Audi Bristol on Aug 4 (Audi Bristol have been good, but for a price) to have the cylinder head replaced (because if I wait for it to be dragged through court, the engine could fail regardless of whether coolant is topped up or not) but I may have to delay this because the 3rd accident repair may not have been completed by then.
I've had nothing but setback after setback. And no one wants to help.
The moral of the story is avoid New Cheltenham Car Sales in Bristol and consider buying your Audi from an Audi dealership. Despite all this I still want to believe Audi is usually a good brand!