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Claiming on Warranty

Morzy Mar 18, 2009

  1. Morzy

    Morzy Member

    I purchased 12 months worth of warranty from TWG Services Limited when i purchased my car in Feb.

    It needs some work doing now (Cam Angle sensor and Crank Angle sensor) and am booking it into Audi.

    The only problem is that Audi are not sure whether they claim the work direct from TWG, or if i pay and then claim it back?

    Anybody else know what the general rule of thumb is?
  2. h5djr

    h5djr Well-Known Member VCDS Map User Gold Supporter quattro Audi A3

    My wife had a similar warranty with Warranty Direct and when her car had a fault with one of the levelling motors in a headlight, the VW dealer dealt direct with Warranty Direct.

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