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CD player covered by warranty ?

Discussion in 'A3/S3/Sportback (8P Chassis)' started by Amchlolor, Jan 16, 2007.

  1. Amchlolor
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    Amchlolor Active Member

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    [Jan 16, 2007]
    My car's almost 2 years old.
    The CD player (single play,no idea if 'chorus' or whatever) is becoming pickier than Victoria Beckham at a buffet.
    Unless the CD's are unmarked,it skips all over the place.
    Also skips over bumps now which,with S-line suspension,is quite often !

    Would this be covered by the warranty,or classed as 'wear and tear' ????
    #1
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  3. wilko
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    wilko Top Gear

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    [Jan 16, 2007]
    Probably wear and tear I'd imagine. Be interesting to see if you could get a replacement under warranty.
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  4. dkelly
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    dkelly Member

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    [Jan 16, 2007]
    Why would it be wear and tear? Whats there to be worn or torn? Its either working properly or not.

    I have just had a replacement single CD under warranty and i am the third owner of a 04 plate car. So i cannot see any reason why not. Mine made a vibrating noise on shut down. I say go for it
    #3
  5. southpaw66
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    southpaw66 Member

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    [Jan 16, 2007]
    I would think(hope) it's covered.

    Have you tried a lens cleaner cd?
    #4
  6. cdb2
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    cdb2 Member

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    [Jan 16, 2007]
    Worth a try Bowfer, see what they say.

    If it has had it and needs replacing and they won't pay, I know Audi do reconditioned units as I've seen them in an accessories brochure for a fraction of the cost of a new one.

    Perhaps even if they don't give you a new one, they could meet you half way.
    #5
  7. madvw
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    madvw Active Member

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    [Jan 16, 2007]
    tbh, if it wasn't coverd, i'd shove it up the managers arse.

    Pretty sure that the original manufacturers warranty is 60k / 3 years "all component" cover.
    #6
  8. dkelly
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    dkelly Member

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    [Jan 16, 2007]
    Good point, well made.
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  9. steve184
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    steve184 Active Member

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    [Jan 16, 2007]
    pretty sure this will be covered under warranty don't see why not - as a monkey in a dealership won't see it as wear and tear simply a fault.

    However, on the other hand wear and tear is possible in a cd player as there are motors and intricate worm gears in them which are bound to wear over time. But two years isn't really acceptable and more than likely a 'fault' in this case i think.
    #8
  10. alanjonesbath
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    alanjonesbath VAGOwners.co.uk

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    [Jan 16, 2007]
    I suppose it depends whats wrong with it. If its just the lens that dirty, then I guess it will be considered wear and tear, and just needs cleaning by you. If its actually a fault with the lens or something like that, then I'd be expecting the dealer to fix it.
    #9
  11. roadrunner
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    roadrunner Member

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    [Jan 16, 2007]
    Well it toatally depends what sort of music you've been playing on it. :)

    Had a problem with mine at 2 years old but listen more to the radio than CD's so left it almost 6 months till it went in for a service and they changed it without hesitation.
    #10
  12. Wolfsburger
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    Wolfsburger Member

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    [Jan 16, 2007]
    I had a CD player replaced under warranty in my old S3. It was over a year old and would skip badly some days and be perfect others.

    I told the service manager at Wolverhampton Audi (sadly now part of some big group who only care about figures) and he replaced it the next week.
    #11
  13. ahaydock
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    ahaydock Member

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    [Jan 16, 2007]
    I have had two CD players replaced under warranty (my TT and A3) - no problems!
    #12

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