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Car value query - Stolen and recovered

Discussion in 'General Automotive Chat' started by Red D, Feb 25, 2013.

  1. Red D
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    Red D Member

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    [Feb 25, 2013]
    Had my Audi nicked a couple of months back, but thankfully it was recovered a couple of hours later...

    I reported it to the insurance at 9am and called them back at midday to say the police had recovered it, so 3 hours in total.

    Police think it was a stolen to order job (the burgled the house and took the keys), and as such the car was undamaged.

    The only work the insurance had to pay for (after deducting my excess) was a new lock set and keys.

    Then 2 weeks ago my insurance company rang out of the blue and demanded I send them my log book as the car was classed as a 'stolen, non recovered'. When I pointed out that it was found 3 hours later and that I reported it to them immediately, they changed their tune and said "oh sorry, we mean stolen AND recovered. We just need your log book to close the file at our end/for fraud prevention/it's company policy"

    I've had 3 phone calls since asking for it, although they've now backed down and said a photocopy will suffice.

    IF I send it, are they likely to be able to record anything against the history of the car?

    Would the fact the car was missing, yet found a couple of miles away parked up and locked, make any difference to the resale value? I've no intention of selling it for at least 4 years, but could do without losing half the value of the car.
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  3. jojo
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    jojo S3 Drift King! Staff Member Moderator

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    [Feb 25, 2013]
    If it's registered as stolen recovered, it will be on the police/DVLA database and will come up with a car history check. I'd wait a good 6-8 weeks first though, as they need time to update the system.

    Expect to lose a 3rd of value if it's recorded. Even though there was no damage, it's just the way things work when it comes to these things.
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  4. Red D
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    Red D Member

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    [Feb 25, 2013]
    oh ffs :mad:

    So I can ring the police/dvla and check if its recorded on there as stolen/recovered?


    Any potential purchaser further down the line is going to run a check and think theres something amiss, or will the police records show they recovered it within a couple of hours untouched?

    cheers
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  5. bez101
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    bez101 Yorkshire & Humber Rep. Regional Rep VCDS Map User

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    [Feb 25, 2013]
    it wont be a cat d or c
    dont worry about it
    if it was a cat d etc you would have had to give it back to the insurance
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  6. bez101
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    bez101 Yorkshire & Humber Rep. Regional Rep VCDS Map User

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    [Feb 25, 2013]
    it wont show up on any checks after a few weeks
    and would only show as police interest as it was on the stolen list
    now it will be off and clean.
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  7. Red D
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    Red D Member

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    [Feb 26, 2013]

    cheers, that sounds more like it to me:icon_thumright: I thought it sounded a bit harsh that a car driven 10 mins away and parked up could have a third wiped off its value.

    Presumably theres some way I can check in a few months time just incase?



    Similarly the insurance are chasing for a copy of the logbook, why would they really need this? If I send it them, theres no way they can create problems further down the line for me is there?
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  8. Nilz
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    Nilz Defo worth the wait :)

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    [Feb 26, 2013]
    I guess the way of checking in a few weeks time would be by doing a HPI check on it and see if it comes up with anything.
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  9. jcs356
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    jcs356 Brum brum

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    [Feb 26, 2013]
    You could pay for an HPI check - but it still won't guarantee it being accurate.
    I had a similar situation - a car stolen and recovered back to me, although it was gone for a little longer than 3 hours -about 2 weeks in all. Anyway, after doing a deal with the insurance co, I did an HPI check after a couple of months to ensure insurance co had done what they had said they would do, HPI came back clear.

    6 months later went to DVLA to put a private plate on the car and they refused saying it was still shown as stolen on the DVLA system!

    So moral of the story is don't trust an HPI check.
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