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Car in for service - Courtesy Car?

Discussion in 'A3/S3/Sportback (8P Chassis)' started by A3 Sport, Sep 9, 2011.

  1. A3 Sport
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    A3 Sport Member

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    Okay, well my car's going in for it's service next week. I could do with a courtesy car. But Im not sure how it works! It went in for some gearbox warranty work early this year, and they offered me a courtesy car, but they said that they would have to make a few phone calls to sort the insurance - because Im under 25.

    However, this time, I suppose I will have to pay for the courtesy car? (What cost is it? How will the insurance work? etc.)

    :icon_thumright:
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  2. TheAshman
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    TheAshman TFSI Addict...

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    It'll probably be a small fee but nothing to write home about. I reckon £50 tops... Alhough i am yet to experience an Audi service...
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  3. GNJ_Motorsport
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    GNJ_Motorsport Site Sponsor Site Sponsor

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    Had mine in today for service & MOT. I am 25 and they gave me an 11 plate 2.0 TDI white A6 for the day free of charge. Blackburn Audi.
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  4. TheAshman
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    TheAshman TFSI Addict...

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    Nice! I would have wanted to keep it lol
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  5. jamessg1962
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    jamessg1962 Member

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    Be very very carefull when taking a courtesy car . I believe the excess is £1000.00 , it was last year when i enquired.
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  6. jamessg1962
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    jamessg1962 Member

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    Also forgot to say i'm well over 25 ....lol
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  7. slade777
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    slade777 Member

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    22 and got an A1 Sline courtesy car for £10. Covered on Audis insurance
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  8. jamessg1962
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    jamessg1962 Member

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    I'm not saying you cant get a courtesy car , everything has a price, Next time ask how much the excess is tho . You might be surprised.
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  9. TFSI Sport
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    TFSI Sport Member

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    Aviva tend to cover you if you need a curtosey car with your STD excess so check with your provider!I had a car from Stirling i didnt need to pay just had to sign some docs guess that had a huge excess also although i beleive you can pay £10 - £20 to reduce it to nothing!
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  10. paddy
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    paddy Audi=No fault code, no idea

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    You will need to book a loan car so if you want one give them a ring. As said, excess is a £1k but the garage has to pay £4k if they claim so £1k is not bad. Thay said i curbed a TT last time i borrowed a car and it cost me £500 ....lol
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  11. GNJ_Motorsport
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    GNJ_Motorsport Site Sponsor Site Sponsor

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    The excess on the A6 they gave me was £250. Showed me all the paperwork and everything before I drove it away. Must say it was a nice car but glad to get the S3 back.

    All in all fantastic service by Blackburn Audi, miles away from what I am used to having always had Vauxhalls previously!
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  12. h5djr
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    h5djr Well-Known Member

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    When I take my car in for service and have a courtesy car I've always covered it on my normal car insurance. This means I have my normal £300 excess. A phone call is usually all that's required.
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  13. K4RL
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    K4RL Silver MY10 S3

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    My car had it's first service last week & the A1 I was given had a £1K excess. They said for a £10 fee this could be reduced to £250, fortunately I had no mishaps. Initially they were going to give me an A6 but is was a manual & the size of a bus - no thanx. Karl
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  14. K4RL
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    K4RL Silver MY10 S3

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    Forgot to say that collection from my home or work was also a option, which are both 20 miles away from the garage. I didn't go for this after seeing an episode of Police Stop or something, where a TT was clocked doing 120, it then took the coppers 10 minutes to catch it. When they did it was the mechanic returning it to it's owner after being serviced. Nice or what?
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  15. leeroywarner
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    leeroywarner Member

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    A6 big! Nah
    Our A6 went in for some work and they gave us a Q7, now that's big and with the 1k excess I was paranoid with where I parked it.
    To top it off it was a 3.0 tfsi, in sport mode I managed to get 6mpg putting my foot down!
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  16. A3 Sport
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    A3 Sport Member

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    Okay thanks for the replies fellas.

    Erm, phoned up today, booked it in, and I think Im getting an A1 courtesy car. But Ive had to cover it on my own insurance because im under 21. So I phoned my insurance company, and they said they will cover me on it for the day and that was the end of the conversation.

    Out of interest, before I pick the courtesy car up, am I meant to phone the insurance company and tell them what day I will have the car and what car it is?? (But the majority of people don't know what car they will get as a courtesy car?) He never asked me... :uhm:
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  17. Vazza
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    Vazza Member

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    Yep, ring up the dealership and ask for the model and reg then call the insurance company and give them the details as well as when you want the cover to start and end.
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  18. RobMorris
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    RobMorris Member

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    They should give you a free coutsesy car unless their one is already out...
    I had it recently with ford - there was a 3 week waiting list for their own courtesey car!
    I had to pay £20 for a Daewoo Matiz just for about 6 hours..
    #18
  19. Cruiser89
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    Cruiser89 Advanced In Car Tech Site Sponsor

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    I'm 22 and my car has been in and out about 6x at Poole Audi for warranty work. Each time I have been given a courtesy car for free on their insurance with a £250 excess. Poole is quite a big dealership so you have to book a car in advance or just wait for one. Never had any problems.
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  20. JEB
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    JEB New Member

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    My old car (1.6 A3) went in for a service last year, I was 19 at the time, they gave me a courtesy car free of charge on their own insurance, can't remember the excess exactly, was around £250 or so. They gave me an A5 2.0TDI Sportback, was a very nice car to drive.

    I mentioned I needed a courtesy car when I booked it in for the service, didn't tell them my age at the time, when I dropped it off and picked the courtesy up the guy who was dealing with me said he doesn't think he can give me one because of my age. I said I did need one as I was driving about for work that day, he spoke with his boss, rang their insurance company and came back to me saying it was all sorted and went to get the car for me. That was at Cambridge Audi, I pushed them into letting me keep the car until the next day!
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  21. _GRP_
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    _GRP_ A3 2.0TDI Sportback S-Line

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    I had a TT the other week when mine was in for a service, £10 Insurance with Audi, £250 excess
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  22. Ash187
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    Ash187 Audi Retrofitter

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    i was told its £10 a day with Docklands Audi to cover insurance... i have my car booked in for a diagnostics...
    god knows how long they will take as its going to rack up a bill!
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  23. 3DTDi
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    3DTDi Member

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    had a white a3 when mine went in fro a service, im 21 and paid £8 for the audi insurance for the 2 days i had it
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