VAGCOM is software that connects to the car via a dedicated cable. The software can access and change the various setting within the car. To add the RNS-E you need to change the settings in the CAN gateway to add the RNS-E, change the Telephone module settings to tell it that you have the RNS-E, and then change the settings on the RNS-E itself to suit your specific car settings. There is lots of information on this here and on the navplus site http://www.navplus.us/
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