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Audi dealer service rip off !

Discussion in 'A3/S3/Sportback (8P Chassis)' started by Lings, Nov 23, 2012.

  1. Lings
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    Lings Active Member

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    [Nov 23, 2012]
    After having my car checked by 2 different indys ,I have been told that
    there are codings that only Audi can replace .I have the steering angle sensor
    fault after removing the battery ,So i went to Audi ,The service manager seemed ok
    he had the tech look at my car for an hour ,I made it quite plain to him ,Before i
    removed the battery there were zero errors ! So what do you think the service manager says?
    theres a wiring fault ! It could take 3 hours it could take a minimum of 4 even a day
    your looking at 700 plus ?

    I know for a fact that the codes for the car need sorting and that is all it is .Why are they saying its going to cost
    so much? These people are nothing more than gangsters in suits .

    My car is for sale with no power steering due to Audi being dishonest liars .Both of the
    indys have told me straight it needs coding ,If we had the codes we could do it ,But Audi
    just want to stiff there loyal customers

    has anyone got an email for Audi uk or contact number ?
    Im not letting them get away with this .

    Be warned ! Never ever remove your battery ,I have had so much stress for removing
    my battery it is rediculous .there is zero battery backup to stop this happening to anyone .
    We were looking to buy a MY 10-11 sportback .But after this we are going to BMW or even Ford

    If there are any honest Audi techs on here i will pay you to recode this car .I will burn it before i give Coventry Audi
    £700+

    Scan


    Sunday,11,November,2012,18:26:32:37412

    Chassis Type: 1K0
    Scan: 01 03 08 09 15 16 17 19 25 42 44 46 47 52 56 62 72

    VIN: WAUZZZ8P47A131839 Mileage: 146830km/91235miles

    01-Engine -- Status: OK 0000
    03-ABS Brakes -- Status: Malfunction 0010
    04-Steering Angle -- Status: OK 0000
    08-Auto HVAC -- Status: Malfunction 0010
    09-Cent. Elect. -- Status: OK 0000
    15-Airbags -- Status: OK 0000
    16-Steering wheel -- Status: OK 0000
    17-Instruments -- Status: OK 0000
    19-CAN Gateway -- Status: OK 0000
    25-Immobilizer -- Status: Malfunction 0010
    42-Door Elect, Driver -- Status: OK 0000
    44-Steering Assist -- Status: Malfunction 0010
    46-Central Conv. -- Status: OK 0000
    47-Sound System -- Status: OK 0000
    52-Door Elect, Pass. -- Status: OK 0000
    56-Radio -- Status: OK 0000
    62-Door, Rear Left -- Status: OK 0000
    72-Door, Rear Right -- Status: OK 0000

    -------------------------------------------------------------------------------
    Address 01: Engine Labels: 03G-906-016-BKD.lbl
    Part No SW: 03G 906 021 LG HW: 03G 906 021 AN
    Component: R4 2,0L EDC 000SG 9558
    Revision: --H06--- Serial number: AUX7Z0FDFN40R4
    Coding: 0000072
    Shop #: WSC 06314 000 00000
    VCID: 6FE7A2187E86136

    No fault code found.
    Readiness: 0 0 0 0 0

    -------------------------------------------------------------------------------
    Address 03: ABS Brakes Labels: 1K0-907-379-MK60-F.lbl
    Part No SW: 1K0 907 379 AC HW: 1K0 907 379 AC
    Component: ESP FRONT MK60 0101
    Revision: 00H11001
    Coding: 0023170
    Shop #: WSC 06314 000 00000
    VCID: 73EFAE6812AE376

    2 Faults Found:
    00290 - ABS Wheel Speed Sensor; Rear Left (G46)
    003 - Mechanical Failure - Intermittent
    00290 - ABS Wheel Speed Sensor; Rear Left (G46)
    008 - Implausible Signal - Intermittent

    -------------------------------------------------------------------------------
    Address 08: Auto HVAC Labels: 8P0-820-043.lbl
    Part No SW: 8P0 820 043 AD HW: 8P0 820 043 AD
    Component: KlimavollautomatH19 0360
    Revision: 050152 Serial number: 8P0820043AD
    Shop #: WSC 06314 000 00000
    VCID: 6ED9BF1C798C1AE

    1 Fault Found:
    00716 - Air recirculation Flap Positioning Motor (V113)
    003 - Mechanical Failure
    Freeze Frame:
    Fault Status: 01100011
    Fault Priority: 3
    Fault Frequency: 254
    Reset counter: 121
    Mileage: 134663 km
    Time Indication: 0
    Date: 2011.02.21
    Time: 15:30:30

    Freeze Frame:
    Voltage: 14.30 V
    Temperature: 8.0°C
    (no units): 215.0
    (no units): 136.0
    Temperature: 5.0°C


    -------------------------------------------------------------------------------
    Address 09: Cent. Elect. Labels: 8P0-907-279-23-H.lbl
    Part No SW: 8P0 907 279 F HW: 8P0 907 279 F
    Component: Bordnetz-SG H43 1201
    Revision: 00H43000 Serial number: 00000006436110
    Coding: E1885F01B014100000000000300000000008FE135C0100
    Shop #: WSC 06314 000 08192
    VCID: 408531A41398DCE

    Subsystem 1 - Part No: 8P2 955 119 E Labels: 1KX-955-119.CLB
    Component: Wischer AU350 H01 0130
    Coding: 00062736
    Shop #: WSC 06314

    Subsystem 2 - Part No: 4E0 910 557 A Labels: 8K0-955-559.CLB
    Component: REGENLICHTSENSORH13 0090
    Coding: 00150573
    Shop #: WSC 06314

    No fault code found.

    -------------------------------------------------------------------------------
    Address 15: Airbags Labels: 8P0-959-655-94.lbl
    Part No SW: 8P0 959 655 C HW: 8P0 959 655 C
    Component: Airbag 9.41 H13 4260
    Revision: 91H13426 Serial number: 003620G35CDH
    Coding: 0071612
    Shop #: WSC 06314 000 00000
    VCID: 42813BAC1D94CEE

    No fault code found.

    -------------------------------------------------------------------------------
    Address 16: Steering wheel Labels: 1K0-953-549-MY8.lbl
    Part No SW: 1K0 953 549 AH HW: 1K0 953 549 AH
    Component: J0527 036 0070
    Coding: 0000012
    Shop #: WSC 06314 000 00000
    VCID: 78F599440BC854E

    No fault code found.

    -------------------------------------------------------------------------------
    Address 17: Instruments Labels: 8P0-920-xxx-17-MY7.lbl
    Part No SW: 8P0 920 981 F HW: 8P0 920 981 F
    Component: KOMBIINSTR. VDO H20 0570
    Revision: D0H20004 Serial number: 224DF004008353
    Coding: 0004418
    Shop #: WSC 65536 773 2073257
    VCID: 3B7F46487A7EBF6

    No fault code found.

    -------------------------------------------------------------------------------
    Address 19: CAN Gateway Labels: 1K0-907-530.lbl
    Part No SW: 1K0 907 530 K HW: 1K0 907 951
    Component: J533__Gateway H12 0170
    Revision: H12 Serial number: 3300106B1382BD
    Coding: 3D3F034207002103
    Shop #: WSC 06314 000 00000
    VCID: 2F676218BE06536

    No fault code found.

    -------------------------------------------------------------------------------
    Address 25: Immobilizer Labels: 1K0-920-xxx-25.clb
    Part No SW: 8P0 920 981 F HW: 8P0 920 981 F
    Component: KOMBIINSTR. VDO H20 0570
    Revision: D0H20004 Serial number: AUX7Z0FDFN40R4
    Shop #: WSC 00000 000 00000
    VCID: 3B7F46487A7EBF6

    1 Fault Found:
    16346 - Control Module - ROM Error
    014 - Defective

    -------------------------------------------------------------------------------
    Address 42: Door Elect, Driver Labels: 8P0-959-801-MIN2.lbl
    Part No: 8P0 959 801 H
    Component: Tuer-SG 020 0090
    Coding: 0000688
    Shop #: WSC 06314 000 00000
    VCID: 408531A41398DCE

    No fault code found.

    -------------------------------------------------------------------------------
    Address 44: Steering Assist Labels: 1Kx-909-14x-44.clb
    Part No: 1K2 909 144 L
    Component: EPS_ZFLS Kl.078 H07 1806
    Shop #: WSC 02069 000 90108
    VCID: 356B50705C5A696

    2 Faults Found:
    02546 - Steering Limit Stop
    005 - No or Incorrect Basic Setting / Adaptation
    Freeze Frame:
    Mileage: 146540 km
    Temperature: 11.0°C
    Voltage: 12.20 V
    Voltage: 12.00 V

    00778 - Steering Angle Sensor (G85)
    000 - -
    Freeze Frame:


    -------------------------------------------------------------------------------
    Address 46: Central Conv. Labels: 8P0-959-433.lbl
    Part No: 8P0 959 433 F
    Component: KSG H05 0070
    Coding: 9980202002186D098505489FC637
    Shop #: WSC 06314 000 00000
    VCID: 3F8732586E66A36

    Part No: 1K0 951 605 C
    Component: LIN BACKUP HORN H03 1301

    Part No: 1K0 907 719 C
    Component: Neigungssensor 005 0003

    Part No: 8P0 951 177
    Component: Innenraumueberw.H04 0020

    No fault code found.

    -------------------------------------------------------------------------------
    Address 47: Sound System Labels: 8Px-035-382.lbl
    Part No SW: 8P4 035 382 HW: 8P4 035 382
    Component: AB2 SUBWOOFERBOXH04 0180
    Revision: 00003 Serial number: 30674696983322
    Shop #: WSC 00000 000 00000
    VCID: F1E32460E8B2856

    No fault code found.

    -------------------------------------------------------------------------------
    Address 52: Door Elect, Pass. Labels: 8P0-959-802-MIN2.lbl
    Part No: 8P0 959 802 H
    Component: Tuer-SG 020 0090
    Coding: 0000688
    Shop #: WSC 06314 000 00000
    VCID: 418334A01892D56

    No fault code found.

    -------------------------------------------------------------------------------
    Address 56: Radio Labels: 8J0-035-1xx-56.clb
    Part No SW: 8P0 035 186 G HW: 8P0 035 186 G
    Component: R Concert2+ H15 0220
    Revision: 00H15000 Serial number: AUZ1Z3F7201193
    Coding: 0030311
    Shop #: WSC 06314 000 00000
    VCID: 3669577C415C62E

    No fault code found.

    -------------------------------------------------------------------------------
    Address 62: Door, Rear Left Labels: 8P4-959-801.lbl
    Part No: 8P4 959 801 D
    Component: Tuer-SG 020 0070
    Coding: 0000144
    Shop #: WSC 06314 000 00000
    VCID: 408531A41398DCE

    No fault code found.

    -------------------------------------------------------------------------------
    Address 72: Door, Rear Right Labels: 8P4-959-802.lbl
    Part No: 8P4 959 802 D
    Component: Tuer-SG 020 0070
    Coding: 0000144
    Shop #: WSC 06314 000 00000
    VCID: 418334A01892D56

    No fault code found.

    End ---------------------------------------------------------------------
    Last edited: Nov 24, 2012
    #1
  2. Ads

    Ads

    [Sep 15, 2014]

  3. crunchie
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    crunchie Member

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    [Nov 23, 2012]
    Robbing ba****ds the lot of them.
    I went in to get a quote for an oil change only for my S3....£150!!
    That works out at about £300/hour giving £50 for oil and 20 mins to change it.
    Got you by the short & curlys tho :-/
    #2
  4. Best84
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    Best84 Member

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    [Nov 23, 2012]
    try a different dealer. Just give Solihull or Birmingham audi a call and tell them what needs doing. Worth a shot imo :)
    #3
  5. Ads
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    Ads License to drive

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    [Nov 23, 2012]
    All things being normal, a battery disconnect will not cause problems with your power steering coding that only Audi can fix.
    I've had my battery disconnected tons of times with no problems. In fact I've had my whole steering rack replaced by an indy who managed to do the necessary coding etc to get it working and fault free.

    Have you had the car on VCDS and done a steering angle recalibration/adaptation??
    #4
  6. Lings
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    Lings Active Member

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    [Nov 23, 2012]
    I dont trust any of them ,No wonder there's so many people waffling about in armani apparently doing nothing !
    I feel sorry for the people who just bend over for them robbing lying tw@ts !
    Anyone got Audiuk complaints email or number please post it .
    #5
  7. Lings
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    Lings Active Member

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    [Nov 23, 2012]
    Yes Ads i have mate .By the indys
    volks sandburns and the mod on here .
    Your car has probably got the older rack
    mines got the updated rack that has the latest
    codings ,And believe me it did happen after the battery was removed.
    07-08 there were rack problems ,Audi know fine well that if they admit it
    there would be a recall ,Because it kills the power steering when the battery is removed
    I cannot see all these Indys telling me porkies ! Especially as they have not charged me a penny
    Audi did give me a free hour ....Carrot !
    #6
  8. A3Kent
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    A3Kent Different Gear

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    [Nov 23, 2012]
    #7
  9. Ads
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    Ads License to drive

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    [Nov 23, 2012]
    Its a strange one. My rack is pretty new though mate, somewhere between 12-18 months old.

    Shame you can't get yourself down to London. Russell Automotive would definitely have you up and running, they use the same diagnostics as audi (VAS 5051b). Might be worth the trip.

    Russell Automotive

    #8
    Artimus likes this.
  10. brough74
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    brough74 Member

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    [Nov 23, 2012]
    Reminds me of when i went to VW to get a fault code checked, i had already scanned it and replaced the dodgy speed / abs sensor but the fault would not clear. I went to VW and they scanned it and told me the same fault and then said they could not see anything wrong and would need to strip the rear brakes at a cost of 4 hours labour and then the parts on top.
    #9
  11. _G_
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    _G_ Member

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    [Nov 23, 2012]
    I used to love scanning my car with VCDS... I would go into the stealer... show them the code and explain the problem. Not once did they come back with how they needed to verify it... I always ended up talking to the head tech and never got messed around as often so its a good tool to have if you can get your hands on it.
    #10
  12. Ash187
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    Ash187 Audi-Retrofits.co.uk Site Sponsor

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    [Nov 24, 2012]
    Mate I'm planning on coming up to Birmingham next week and could have a look at your issue and just do the coding for you, sounds like a case of a steering angle sensor needs resetting
    #11
  13. Lings
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    Lings Active Member

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    [Nov 24, 2012]
    Ash cheers mate ,Both Indys say its an update that only Audi can put on the car .
    Audi are full of S h it
    #12
  14. Lings
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    Lings Active Member

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    [Nov 24, 2012]
    I should have added the scan first incase people did not understand .Sandburns in cov is a huge vw /Audi scrappy
    Rodney and Dave are ace guys and know there stuff ! .i new these guys when they were in the old brickworks in napton years ago .Being a VAG head myself etc...well i was with the older cars ,now i am fast going off them ....
    ,They always sort my cars ,Wayne scanned the car ,He knows his stuff .he tested the abs pump and all the sensors 1 by 1 etc etc .you can see it has been coded following the ross tech wiki guides etc .Volks in coventry tried to adapt the car after Audi had had it for an hour,it will not adapt ,They are saying they have seen this before and it needs to go back to Audi ,it will not adapt .There were ZERO faults prior to removing the battery !So either i am the unluckiest bloke around or Audi are just being greedy ! I think we all know what it is .Its a simple update or am i wrong .It has been coded and readapted several times .the esp and sreering will not adapt .the abs light has gone off ...
    if anyone has had this problem can you get in touch .i cannot afford to repair it .i am looking to borrow a banger to drive until i can fix this problem .What a nightmare driving is with no power steering on these tyres...
    #13
  15. deanshaw24
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    deanshaw24 Member

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    [Nov 24, 2012]
    Looking by your codes you only need to do basic settings? Do you have the power steering light on?
    #14
  16. deanshaw24
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    deanshaw24 Member

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    [Nov 24, 2012]
    I'm a tech for vw and there is an update for steering angle sensors!
    #15
  17. Artimus
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    Artimus Short Back

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    [Nov 24, 2012]
    Aaaah! I remember good ol' Coventry aggression. :box:

    so this applies to the 8P A3 too? When was it released?
    #16
  18. Lings
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    Lings Active Member

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    [Nov 25, 2012]
    the esp and steering wheel are yellow .The steering is heavier than a bus
    #17
  19. voorhees
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    voorhees Moderator Staff Member Moderator

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    [Nov 25, 2012]
    No more off topic posts,please or they'll be removed.
    #18
  20. deanshaw24
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    deanshaw24 Member

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    [Dec 4, 2012]
    the esp and steering wheel light would be on, but the power steering should not be effected with a software problem... not that ive had anyway
    #19
  21. Boon
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    Boon Active Member VCDS Map User

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    [Dec 4, 2012]
    I had the ESP and yellow steering wheel light along with very heavy steering last week when I changed the steering control module

    As I have VCDS I followed the steering angle recalibration and steering limit from the Ross Tech site and that cured it

    Have you tried that? Presume you have VCDS as you have posted the log?

    Mine wouldn't clear till I had done both calibrations (steering limit took 2 attempts)
    #20
  22. becks2012
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    becks2012 New Member

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    [Dec 4, 2012]
    Hi, why was the battery disconnected new battery or for other work ??
    #21
  23. Joe.s
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    Joe.s New Member

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    [Dec 10, 2012]
    Hi all,

    Im new to this site, I have a audi A3 1.9D TDI on an 04 plate, I have a problem with the power steering and a red light that bleeps on the dash, I have had a look round and have noticed this is a common problem but dont know how much it will cost to fix, I couldnt do anything myself, Does anyone know anything about this ?
    Last edited: Dec 10, 2012
    #22
  24. mike foster
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    mike foster Fossie VCDS Map User

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    [Dec 10, 2012]
    Hi and welcome to the site.

    I think you need to post this thread in the appropriate A4 section of the forum. This is the A3 8P section and the problem you have may be different on the A4.

    If a Moderator or admin reads this perhaps they could do it for you ?
    #23
  25. Joe.s
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    Joe.s New Member

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    [Dec 10, 2012]
    hi sorry it is an A3.. think the stress is getting to me :)
    #24
  26. mike foster
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    mike foster Fossie VCDS Map User

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    [Dec 10, 2012]
    The first thing to do is get the car scanned with vcds. That is an electronic diagnostic system which identifies faults. Rather than go to a dealer (unless you've just bought it, if so take it back) have a look in the vcds section of this site. There is a map showing forum members who have this equipment and who will help. Just enlarge the map to your area and click on a blue flag to find someone and then send them a PM.
    #25
  27. Joe.s
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    Joe.s New Member

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    [Dec 10, 2012]
    Thanks Mike, had the car for a couple of years and already had a new gearbox and battery! Ill have a look and see if i can work it out :)
    #26
  28. mike foster
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    mike foster Fossie VCDS Map User

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    [Dec 10, 2012]

    Here is the vcds site :-

    VCDS (formerly VAG-COM) forum
    #27
  29. Joe.s
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    Joe.s New Member

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  30. Lings
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    Lings Active Member

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    [Jan 7, 2013]
    Just to update you all ,Audi UK wriggled out of doing anything because there was a tiny bit of blue insulation tape on a harness on the window wiper connector ,How s h it are they?Dreadful customer services in my opinion. They do not honour any kind of good will if anyone else touches your car ,So never admit anything to them ,Upto 100k they will give you good will,If still in service as mine is with them . Mines not due a service until 99k its on 92now .So make sure if you need them that you have no indy repairs or they will blank you .Very petty considering there profit margins ...

    Anyway being a decent mechanic my self i would not give up on the car ,I must admit now that a few weeks before i removed the battery my ex said the abs light had flickered on and the esp ,Now i was not aware of this ! she hated telling me incase i blamed her for damaging something ,Silly woman !Anyway i already set my mind on repairing the car .This car is in great nick so im not giving it away due to this silly problem etc .so i scanned it once again ,no errors? So set about stripping each wheel off and examining the abs wheel sensors ,Thank god the near side rear was goosed ,A new hub bearing and sensor from ebay ,Less than a £100 later and dead easy to fit its sorted. I got the mates vcds readapted it drove it a mile and all sorted ,If your car has a single fault in the abs the steering angle sensor will not adapt !Leaving the steering heavy ...
    Do not trust Audi Coventry ,They scanned it & cleared the faults and would have known exactly what it was yet never told me ! Yet quoted me the how long is a piece of string shizzle when i asked how much to fix it ! Use NHN on here before you go near the STEALERS .
    They wanted at least £700 out of me ,So be aware people .These people sell expensive cars and sell you any line they think they can get away with ...
    if anyone needs any help on how to do any of the repairs feel free to message me. What seemed like a nightmare was sorted out so simply.
    My cars back to factory standard and its as good as the day i bought it ,There good cars ,But jeez can those sensors cause your wallets some grief ;)
    #29

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