Any advice on paddle gear shifters not working?? A3 Sline special E

Alexfreeman84

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Hi could anyone help me with a paddle shift problem?

I'm unable to shift up or down using the paddles, they don't feel like they are sticking and they click nicely when pressed which makes me feel there is nothing wrong with the mechanical side of things.

I'm able to shift + and - on the gear stick with no issues.

Would something have come lose behind the steering wheel?

If anyone can offer some advice I would be very grateful.