This happened a few weeks ago for the first time. When we got up in the morning the windows were all fully open with the car on the drive in frosty weather, so you can imagine how damp and cold it was inside. There was frost on the inside of the windscreen.
It happened again a couple of days ago, this time the windows were all open about halfway.
I thought that maybe the key fob had been pressed accidentally and operated the convenience closing.
Last night we were woken by the car alarm going off. Took me a while to register that it was our car as it isn't very loud and I'd never heard it before. I don't know what set the alarm off, but the milkman was outside at the time, about 0400. When I checked the car, all the windows were down again. Both sets of keys were on the dressing table so they couldn't have been pressed.
The car was again damp and a bit smelly this morning. I thought this is now unacceptable so off to my local Audi dealers I went.
I explained it to them and they said they'd try to look at it today. I got a call a few hours later to say it was ready.
When I collected it they said there was no fault and that they have disabled the convenience closing "so it won't happen again".
They even asked if I had a dog or cat that might have pressed the key fob!
I'm not impressed, when they called and left a voicemail to say the car was done and just on it's way to be washed I was hopeful. When they told me what they hadn't done and the fact that it hadn't been washed or vacuumed I wasn't too happy. Do they normally wash and vac after any work?
So I reckon this window problem might happen again. If not that's fine, apart from the fact that I won't ever be able to use the convenience opening function again. Do you think they have (forgive the pun!) "fobbed" me off?
It happened again a couple of days ago, this time the windows were all open about halfway.
I thought that maybe the key fob had been pressed accidentally and operated the convenience closing.
Last night we were woken by the car alarm going off. Took me a while to register that it was our car as it isn't very loud and I'd never heard it before. I don't know what set the alarm off, but the milkman was outside at the time, about 0400. When I checked the car, all the windows were down again. Both sets of keys were on the dressing table so they couldn't have been pressed.
The car was again damp and a bit smelly this morning. I thought this is now unacceptable so off to my local Audi dealers I went.
I explained it to them and they said they'd try to look at it today. I got a call a few hours later to say it was ready.
When I collected it they said there was no fault and that they have disabled the convenience closing "so it won't happen again".
They even asked if I had a dog or cat that might have pressed the key fob!
I'm not impressed, when they called and left a voicemail to say the car was done and just on it's way to be washed I was hopeful. When they told me what they hadn't done and the fact that it hadn't been washed or vacuumed I wasn't too happy. Do they normally wash and vac after any work?
So I reckon this window problem might happen again. If not that's fine, apart from the fact that I won't ever be able to use the convenience opening function again. Do you think they have (forgive the pun!) "fobbed" me off?