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Accident 'repair' I don't think so... so many problems!

Discussion in 'A3/S3 Forum (8L Chassis)' started by S3PEG, Jul 2, 2010.

  1. S3PEG
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    S3PEG Member

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    [Jul 2, 2010]
    Suffered several weeks ago when a drunken t**t drove on the wrong side of the road into the front of my much loved S3......

    got my car back from the accident repair centre last week and have not been happy with the work... I have returned it so many times, they've told me they've had enough and that I have to take it elsewhere!

    Your thoughts on any of this would be appreciated...

    1. Replaced turbo inter-cooler. Now it makes a huge amount of induction noise and a loud 'dump valve' noise when I dip the clutch.
    2. New lower arm and bushes on the passenger side (I paid for the same on the driver's side as they weren't damaged in the accident) Now, the front passenger wheel sticks out about a centimetre more than the wheel arch (compared to the driver's side which sits comfortably inside the arch!)
    3. The engine runs like a sack of s**t. Took it to a specialist today at a cost of £60 to read the fault codes and begin eliminating possibilities - he claims allowing the battery to run flat might've confused the throttle control. He's reset throttle control and has told me to drive it for a week to see which fault codes come back and I should expect the throttle to settle back to normal.

    Moral of the story - if you have an accident and you get a choice of repairer.... don't send it to a Vauxhall garage! :sadlike:
    #1
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  3. sportquattro
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    sportquattro Active Member

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    [Jul 2, 2010]
    If it was me I would take the car back and demand to speak to the general manager/owner of the garage and do not leave until they give you an undertaking to complete the job to a satisfactory standard. I imagine they will be VBRA memebrs so threaten to bring them in if you do not get satisfactory service. if all else fails a strongly worded solicitors letter saying if the vehicle is not rectified to your satisfaction you will take it elsewhere and then seek to recover the costs throught the small claims court. Keep us posted on progress
    #2
  4. jojo
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    jojo Looking for Boost! Staff Member Moderator

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    [Jul 2, 2010]
    Was the repair done through insurance? Maybe a call to the insurer responsibly for the repair and request tospeak to the 'ombudsman'(sp?), and see if that gets you better results? My brother inlaw had his mint Mk4 GTI back ended, and was repaired by a Ford garage. After he took the car home and had me inspect it(I'm no expert), I said call them up and take it back! The repair was shoddy to say the least. It was that bad, that they had to buy him a new car!
    #3
  5. mark_sarah
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    mark_sarah Limp mode!

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    [Jul 2, 2010]
    Feel for you buddy. Theres nothing worse than getting the car to your standard, and somebody ballsing it up for you..
    #4
  6. reptor245
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    reptor245 Active Member

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    [Jul 2, 2010]
    WTF?? You took your S3 to a non audi repair centre? Why?
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  7. S3KO4
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    S3KO4 Member

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    [Jul 2, 2010]
    Thing happened to me, slightly different, any how they managed to damage the rear bumper and until today they refused to get it fixed. And this was an audi specialist through insurance, but the rest of the work was better than what I was expecting so I left it as it is.
    #6
  8. sportstractor
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    sportstractor Chugger

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    [Jul 3, 2010]
    possibly the wrong arm has been used? If it is leaking boost the engine will run ****.

    I wouldnt touch it and demand it being fixed though. Like said get onto the garage and if no avail get onto the insurance company
    #7

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