I ordered my third new Audi in 7 years mid-July, an A5 Cab S Line Multitronic in Ibis White, and a couple of extras.
Obviously I knew there would be a waiting list, 12 weeks seemed acceptable considering the popularity of the model.
After a few weeks I was pleased to get a delivery date of "approx" 9th November. Great I thought, a bit longer than 12 weeks, but let's plan for the changeover.
On 29th October I was informed that the new delivery date to the dealer was February 16th 2013. No reason or apology was given by Audi for the delay. Leaving me in a slight predicament, but with no apology or reason for delay.
What would you do? I've already sold my existing Audi, expecting to have a replacement vehicle in the next few weeks, which is fine because I've planned for a slight inconvenience. I've now got to wait another 12 weeks, at least! Maybe I'm stupid?
Maybe a conspiracy theory here? UK market is saturated, Audi do not give 2 hoots if they upset an individual buyer in the UK. Let's take as many orders as we can, and get the factory to churn them all out regardless, then if we get a demand from another market we can re-direct them and saturate another market.
Who cares that a long term Audi customer who only buys a new car every 3 or 4 years has been badly let down, they can wait another 12 weeks if they are so desperate for our product, if they are prepared to take the chance their order will then be available, maybe.......................................
Obviously I knew there would be a waiting list, 12 weeks seemed acceptable considering the popularity of the model.
After a few weeks I was pleased to get a delivery date of "approx" 9th November. Great I thought, a bit longer than 12 weeks, but let's plan for the changeover.
On 29th October I was informed that the new delivery date to the dealer was February 16th 2013. No reason or apology was given by Audi for the delay. Leaving me in a slight predicament, but with no apology or reason for delay.
What would you do? I've already sold my existing Audi, expecting to have a replacement vehicle in the next few weeks, which is fine because I've planned for a slight inconvenience. I've now got to wait another 12 weeks, at least! Maybe I'm stupid?
Maybe a conspiracy theory here? UK market is saturated, Audi do not give 2 hoots if they upset an individual buyer in the UK. Let's take as many orders as we can, and get the factory to churn them all out regardless, then if we get a demand from another market we can re-direct them and saturate another market.
Who cares that a long term Audi customer who only buys a new car every 3 or 4 years has been badly let down, they can wait another 12 weeks if they are so desperate for our product, if they are prepared to take the chance their order will then be available, maybe.......................................