1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

A4 B7 sat nav issue

Discussion in 'Satellite Navigation' started by OllyT, Oct 23, 2013.

  1. OllyT
    Offline

    OllyT New Member

    Joined:
    Oct 23, 2013
    Messages:
    3
    Likes Received:
    0
    [Oct 23, 2013]
    Hey guys,
    new member and just looking for a bit of advice.
    This is also posted in the A4 B7 section.

    recently my sat nav has stopped working.
    I put the cd in and it says that it will " not recognise the cd" or "cd improperly inserted"
    if I put an audio cd in the drive then it works fine, only seems to play up with the sat nav CD.
    I have tried it with both satnav CD's and the same thing happens every time.
    I don't know what causes the issue so any help would be appreciated.

    Thanks

    OllyT
    #1
  2. Ads

    Ads

    [Dec 28, 2014]

  3. NHN
    Offline

    NHN Retrofitter - Audi - VW - Skoda - Seat Site Sponsor VCDS Map User

    Joined:
    Jan 14, 2008
    Messages:
    27,511
    Likes Received:
    1,274
    [Oct 24, 2013]
    Welcome to the site.

    You say CD's, do you mean dvd, do you have the rns-e head unit fitted?
    #2
  4. OllyT
    Offline

    OllyT New Member

    Joined:
    Oct 23, 2013
    Messages:
    3
    Likes Received:
    0
    [Oct 24, 2013]
    Yeah in pretty sure its the rnse unit. From what i can tell from the pictures in the site.
    It will play audio cd's but will not recognise the sat nav dvd's
    #3
  5. NHN
    Offline

    NHN Retrofitter - Audi - VW - Skoda - Seat Site Sponsor VCDS Map User

    Joined:
    Jan 14, 2008
    Messages:
    27,511
    Likes Received:
    1,274
    [Oct 24, 2013]
    Usually I clean the laser head & see if that fixes, otherwise its a new laser/drive, but tbh if it is the drive/laser, with the cost of me repairing, clients have opted just to upgrade to the newer version on a part ex of existing faulty unit.
    #4
  6. jetskijimmy
    Offline

    jetskijimmy QUATTRO

    Joined:
    Jun 8, 2011
    Messages:
    70
    Likes Received:
    3
    [Nov 18, 2014]

    Hi I've got a similar issue ! Tried inserting CD, get a message saying something like can't read the disk, also the disk wouldn't come out and twice the whole unit froze nothing would work. The unit is now only used as a radio.

    Have you come across this behaviour before ? I'm well gutted paid £400 few months later and all this !!!

    Appreciate your opinion

    Thanks James
    #5
  7. NHN
    Offline

    NHN Retrofitter - Audi - VW - Skoda - Seat Site Sponsor VCDS Map User

    Joined:
    Jan 14, 2008
    Messages:
    27,511
    Likes Received:
    1,274
    [Nov 18, 2014]
    As advised, laser may need cleaning, laser maybe faulty or the drive itself, you need to pop the lid of & clean it directly, if no good, then consider a new drive or upgrade to the newer unit.
    #6

Share This Page