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A4 B7 sat nav issue

Discussion in 'Satellite Navigation' started by OllyT, Oct 23, 2013.

  1. OllyT

    OllyT New Member

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    Hey guys,
    new member and just looking for a bit of advice.
    This is also posted in the A4 B7 section.

    recently my sat nav has stopped working.
    I put the cd in and it says that it will " not recognise the cd" or "cd improperly inserted"
    if I put an audio cd in the drive then it works fine, only seems to play up with the sat nav CD.
    I have tried it with both satnav CD's and the same thing happens every time.
    I don't know what causes the issue so any help would be appreciated.

    Thanks

    OllyT
     
  2. NHN

    NHN Retrofitter - Audi - VW - Skoda - Seat
    Site Sponsor VCDS Map User

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    Welcome to the site.

    You say CD's, do you mean dvd, do you have the rns-e head unit fitted?
     
  3. OllyT

    OllyT New Member

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    Yeah in pretty sure its the rnse unit. From what i can tell from the pictures in the site.
    It will play audio cd's but will not recognise the sat nav dvd's
     
  4. NHN

    NHN Retrofitter - Audi - VW - Skoda - Seat
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    Usually I clean the laser head & see if that fixes, otherwise its a new laser/drive, but tbh if it is the drive/laser, with the cost of me repairing, clients have opted just to upgrade to the newer version on a part ex of existing faulty unit.
     
  5. jetskijimmy

    jetskijimmy QUATTRO

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    Hi I've got a similar issue ! Tried inserting CD, get a message saying something like can't read the disk, also the disk wouldn't come out and twice the whole unit froze nothing would work. The unit is now only used as a radio.

    Have you come across this behaviour before ? I'm well gutted paid £400 few months later and all this !!!

    Appreciate your opinion

    Thanks James
     
  6. NHN

    NHN Retrofitter - Audi - VW - Skoda - Seat
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    As advised, laser may need cleaning, laser maybe faulty or the drive itself, you need to pop the lid of & clean it directly, if no good, then consider a new drive or upgrade to the newer unit.
     

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