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503.00 or 503.01 for A3 3.2 V6?

Discussion in 'A3/S3/Sportback (8P Chassis)' started by A3_TOBES, Jan 14, 2007.

  1. A3_TOBES
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    A3_TOBES Member

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    [Jan 14, 2007]
    Quick question for anyone with their manual to hand. Does it say that Audi recommends 503.00 oil or 503.01 for an A3 3.2 V6 ?

    cheers for anyone who can look or tell me as i'm away w/o mine to hand.

    ps. I know the new standard is now covered by 504.00 but wondered what the manual says.
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  3. A3_TOBES
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    A3_TOBES Member

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    [Jan 15, 2007]
    No one have a quick look for me ? :)

    No probs if not i'll have a look at mine later in the week if not.
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  4. h5djr
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    h5djr Well-Known Member VCDS Map User

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    [Jan 15, 2007]
    Accoding to my May 04 manual its 503.00 for Longlife service and 502.00 for fixed interval service.

    According to a November 06 manual I have on lone at the moment it's 503.00 or 504.00 for Longlife and 502.00, 503.01,504.00 or 505.01 for fixed interval service.

    The capacity is given in both manuals is approx 5.5 litres.
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  5. A3_TOBES
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    A3_TOBES Member

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    [Jan 15, 2007]
    OK thanks, i've recently had my car serviced (Audi main dealer) and according to the top bottle they put in the boot they have used SLX Longtec (503.01) for my AVS service.

    This sounds wrong from what you have mentioned above.
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  6. h5djr
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    h5djr Well-Known Member VCDS Map User

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    [Jan 15, 2007]
    These are the descriptions of the 503.00 and 503.01 specs from document I have about the VW oil specs.

    VW 503.00
    This is a relatively new oil specification for petrol engines with variable service intervals. It includes the AUDI S4, but not the RS4, or the TT and S3 with outputs of more than 180bhp.
    Viscosity rating: SAE 0w-30

    VW 503.01
    A new oil specification specifically for the RS4, and the TT and S3 with outputs of more than 180bhp, Passat W8 and Phaeton W12.
    Viscosity rating: SAE 0w-30
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  7. A3_TOBES
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    [Jan 15, 2007]

    OK thanks Dave, just phoned the dealer and they say they have no real way of telling what actual oil was added to the car unless its written on the back of the job card? They will be calling me back.

    Not impressed at all.
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  8. h5djr
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    h5djr Well-Known Member VCDS Map User

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    [Jan 15, 2007]
    I personally would not be too concerned if they have put 503.01 in the car rather than 503.00 as the 01 is rate for even higher performance engines. Now the other way round would concern me.
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  9. A3_TOBES
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    [Jan 15, 2007]

    Agree but its the recomandation (2006 manual) of 503.00 for AVS and 503.01 for fixed that concerns me ?
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  10. cdb2
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    [Jan 15, 2007]
    A3_TOBES -

    1) I had some queries re Longlife oil so got in touch direct with Castrol.

    Go to: http://www.castrol.com/castrol/genericsection.do?categoryId=82915270&contentId=6031664

    for articles about all the oils etc, there is a new one out called EDGE which Dave R has mentioned before.

    Use the 'contact us' to mail them a query - they responded to me in under 3 hours - very knowledgeable too, great response. They responded via email address AutoTechEnquiries@bp.com, though probably best if you send them a question via the 'contact us' link in case this email address has changed as it was a year ago now.

    They will tell you definitively what you can and can't use for your specific model car.

    2) You also have a private mail waiting for you (sorry!).
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  11. A3_TOBES
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    A3_TOBES Member

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    [Jan 15, 2007]

    Cheers, I'm familiar with the 504.00 Edge as bought some a a top up if needed last year. I've now been called back and the main dealers tech has told the service chap that 503.01 was put in the car (same as the top up) and this is the corrrect oil for my 3.2. He also mentioned as long as its SLX its ok. Will have a look at the Castrol website to confirm this once and for sure.

    Interested hearing from other 3.2 owners as to what has been put in urs by the main dealer ?
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  12. KR
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    [Jan 16, 2007]
    I'll check when I go to my car tonight, Audi put a litre in the boot for me about a week ago
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  13. A3_TOBES
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    [Jan 16, 2007]

    Many thanks.

    I've also just had this email back from Castol.

    --------------------------------------------------------------------
    Hi Toby

    You need the EDGE 5W-30 for the LongLife servicing schedule - the Longtec will not meet the specification

    Kind regards

    Andy Griffin
    Castrol Technical Support
    --------------------------------------------------------------------------


    So I now have a car full of oil that the manufacterers (Castrol) say is not up to the job and the main dealer is saying it is. Plus I've been excused of 260 notes for the privelige. Gonna be a surprise to the MD if they have been filling cars with the wrong stuff for some time ?

    Is this a case for Audi Customer services because the info is contridicting and don't know who to believe or would it be better speaking to the MD again ?

    TBH the whole thing is begining to do my head in and wish i'd gone the BMW route now...

    Still interested in what other 3.2 owners have inside their cars pre 1st service.
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  14. h5djr
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    h5djr Well-Known Member VCDS Map User

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    [Jan 16, 2007]
    I think you will find that BMW have all sports of different specifications for oil for various models as well. One of the things that goes with modern high performance engine design. The car makers and the oil producers work closely together to provide the right products for the engines.
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  15. A3_TOBES
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    A3_TOBES Member

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    [Jan 21, 2007]

    Did you manage to check m8 ?
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  16. cdb2
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    [Jan 21, 2007]
    Email Audi customer services first with your findings and then get them to confirm the position. If they agree with what Castrol say you have double the proof to go to the Dealer Principal with.

    Seem to remember the Audi brochures say something like each time you deal with someone from the brand you will get a consistent approach and it will be stress free! Mmmmm!
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  17. A3_TOBES
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    [Jan 22, 2007]
    OK cheers, will definately be doing this tomorrow. I have already emailed the dealer (service manager) on Thursday. Still no reply :(, not even a reply saying they are looking into it.
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  18. IN-A3
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    [Jan 22, 2007]
    Dealer has told me to use Castrol SLX longlifeIII. Its a 5W-30, VW 504 00/507 00.
    05 A3 3.2q sport.
    He says 504 00 is an update on 503 00 and 503 001 is not longlife.
    hope this is of some help.
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  19. A3_TOBES
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    [Jan 23, 2007]
    Thats even more confusing as the manual says 503.00 and 503.01 are ok to use for LongLife.

    Cheers for the info, can you say which dealer ? incase I need referral.
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  20. IN-A3
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    [Jan 23, 2007]
    Sorry for any miss understanding!
    503 00 is Longlife
    503 01 is longlife
    503 01 is used for higher output engines and changed yearly
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  21. A3_TOBES
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    [Jan 23, 2007]

    OK thanks for the reply. Sorry but still not completely sure with what you are saying because the 8L S3 is a higher output engine and has (or had) 503.01 specified by Audi for Longlife servicing though IIRC ?
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  22. IN-A3
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    [Jan 23, 2007]
    I would not know for 8L S3,
    503 00 and 503 01 is ok for A3 (8P) 3.2q as far as i know at this time.
    Did you find out the brand and name of the oil used?
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  23. A3_TOBES
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    [Jan 23, 2007]
    So 503.01 is ok to be used in an A3 3.2 ? and if so its also ok for Longlife servicing or is it only fixed servicing (changed yearly) ?

    The actual oil that has been used is Castrol SLX Longtec 503.01
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  24. IN-A3
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    [Jan 24, 2007]
    Yes 503.01 is Ok in A3 3.2 for longlife service.
    Have you had your car long?
    Ive just got mine!
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  25. A3_TOBES
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    A3_TOBES Member

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    [Jan 24, 2007]
    Just over a year now, many thanks for the time taken to reply to the thread.

    N-joy ur new purchase, u'll be glad of the Quattro in todays Snow (if uve have a dusting that is?).
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  26. cdb2
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    [Jan 24, 2007]
    If I were you I'd email Audi Customers Services to get them to give you their view - they should then go back to their technical people for a definitive answer.

    Longlife servicing is meant to cut the number of times you visit the dealer and your expenses - if the oil has to be changed after 1 year it is not fulfilling either of these so can't really be described as Longlife imho.
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  27. A3_TOBES
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    [Jan 24, 2007]
    I have already email Audi CS for a definitive answer and am waiting for a reply. I've also re-emailed the Main Dealer for clafification in writting as this information is very confusing.

    Agree and need clarification on this as Castrol indicate its not a LongLife oil but Audi indicate its to be used for LongLife servicing as they have for some time for the 8L S3. Maybe Castrol need updating as have read on an S3 forum that they have stated this to an S3 owner but then other forum members confirmed its to be used.

    I suppose the endless emails to people and phone calls are part of the joys of owning an Audi? ;)
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  28. cdb2
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    [Jan 24, 2007]
    Indeed, all part of the "consistent approach and stress free experience you will have when dealng with any representative of the brand" as championed in the brochures!

    If only..........

    Keep us informed mate as the outcome of this will be interesting.
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  29. A3_TOBES
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    [Jan 25, 2007]
    Right i've now got an answer from the service manager at Brighton Audi (Caffyns). I sent the email on 18/1 and had to chase yesterday. Got told that their IT dept had lost the original so I had to send it again.

    I got a letter today saying the oil needs to be changed to LongLife 2.

    When I phoned up as asked I was nicely slotted in in for 2 weeks time behind everyone else because I needed a courtesy car. The service person on the phone asked the service manager if I could have an emergency car (because I explained I would like this sorted asap) but I got told I could'nt and the oil in there was not causing any detremental effects and he had already told me this in the email. Fair enought but nothing like trying to resolve a problem they have created.

    Therefore I will take the car back to them for the agreed time to get the oil changed. I've got to re-arrange another of my work days to get there and back. I also wonder why they still use LongLife 2 when Edge is out??

    I have a few question tho if anyone can answer?

    Will my AVS calculations be wrong being calculated with non-longlife oil in there and have come down quicker than should be since my service?

    Will they need to reset the AVS with the oil change?

    I gather they will need to swap the oil-filter too?

    Will a flush be advisable?


    ps. IN-A3 your info was incorrect so it may be worth telling your source of info too to save having to do what I am?
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  30. h5djr
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    h5djr Well-Known Member VCDS Map User

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    [Jan 25, 2007]
    I think you will find that the next AVS service is determined by the condition of the oil. So one assumes that they should reset the AVS service requirement when they change the oil. Yes they should change the oil filter as well but there should be no need to flush the system and they are both similar oils.

    The only problem with using a non-dealer for service work on a new car is that at least the dealers are informed of problems and solutions direct from Audi. Non-dealers are not.

    Just accept it as a genuine mistake by the Technician who serviced your car. I'm sure that you cannot say you've never made a mistake at work. At least there are sorting out their error.
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  31. A3_TOBES
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    [Jan 25, 2007]

    Issue I have with resetting the AVS will then cause the start of another 2 year interval and will be in total 2years +3months so will look well out of place with the stamps in the service book.

    And yes I have made mistakes but not with something I do day in day out and also then say that the mistake is right when an error is indicated forcing the cusomer to have to proove their error. Also why dont they check there work, if i had'nt checked and in 2 years just out of warranty i encounter failure guess who picks up the tab!

    In my few years of motoring I have never had a Maindealer put the wrong oil in a car or bike.
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  32. h5djr
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    h5djr Well-Known Member VCDS Map User

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    [Jan 25, 2007]
    At least not that you know about. Once upon a time oil was just oil - not anymore.
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  33. southpaw66
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    [Jan 25, 2007]
    I've heard about a Peugeot dealer putting completely wrong oil in a 206CC. Engine seized. Independent tests proved it was the wrong oil. Dealer claims owner must have made the change...
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  34. A3_TOBES
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    [Jan 25, 2007]
    Ok, true.

    Seriously though will resetting the AVS be required? Is this normal practice if oil is changed for any reason before the AVS says the service is rquired. ie. Oil contamination. Like is say if its reset then the service gap from AV1 to AV2 could technincally be longer than 2yrs or 20k, I know the oil would not be older than 2yrs or 20k but the inspections of serviceable items AVS covers would. I suppose the main dealer will have a procedure to follow as I presume like mentioned above uncheduled oil changes may be required from time to time when the car is on AVS.
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  35. IN-A3
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    [Jan 25, 2007]
    A3 TOBES thanks for the update. Will check again with source.
    So why does hand book and service book list 503.01 for AVS in the A3 3.2.

    May be ask them to use Castrol SLX III,which is to new standard 504.00
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  36. A3_TOBES
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    [Jan 25, 2007]
    I have asked Audi Customer Services also for confirmation as don't want to have the oil changed to find it didnt need doing.

    IN-A3 which dealer out of interest said 503.01 was ok for the 3.2 to you if you don't mind me asking.

    Also just as a matter of interest what are the rest of the 3.2 owners on here using ?

    Please reply here is you are a 3.2 owner and know.

    http://www.audi-sport.net/vb/showthread.php?t=33644
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  37. IN-A3
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    [Jan 25, 2007]
    A3 TOBES
    503.01 got from handbook.

    chelmsford Audi said to upgrade to 504.00

    Will check with my dad to see what his handbook says for his A4 3.2!

    Funny how when asking same question to two or more"experts" and get more than one answer. is it because they guess or do they work on Urban hearsay.
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  38. KR
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    KR New Member

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    [Jan 26, 2007]
    Just had oil change in my A3 3.2.

    On longlife service.

    Oil used was Castrol vw504.00 / vw 507.00

    Also a Litre of oil in the boot aswell with same markings

    Kris
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  39. A3_TOBES
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    [Jan 26, 2007]
    Cheers guys, 504.00 seems to be dealers choice, IIRC ths is the replacement for 503.00, 503.01 and others? Brighton Audi are still only going to swap the oil for LongLife 2 which if i remember is now not even available to buy privately ?...so now they are swapping the wrong oil with right but old spec oil, think its time Customer Services got note of their shoddy practices. :(

    Will also be mentioning the totaly lack of service experienced to the Dealer pinciple, not sure if will get me anywhere tho?
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  40. A3_TOBES
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    [Feb 6, 2007]
    Thanks to all who have replied to ths thread and given me advice :)

    I have now had the oil replaced by the main dealer and they have confirmed no damage would have been done due to the oil being within its 12 month life (only managed todo 1500 miles in the 4 months) :). SLX 2 is what I now have in the car. I've noticed they have not reset the AVS service as its still saying what it was before they did the job? Will I need to check this is right with them or should it have been reset and they have forgot?

    cheers
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  41. rowansbank
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    [Feb 6, 2007]
    How do you rate their service department please? I bought my A3 from them but am about half way between them and Audi Ipswich and I suspect the tractor boys prices might be lower so any advice much thanx
    #40

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