Many of you may have noticed that we have been keeping a very low profile on the forums we sponsor this year, and coupled with the current economic climate, this has led a few individuals to enquire whether we are doing okay. The time is now right to set the record straight and let you all in on recent developments... Firstly, the reason why we have been so quiet this year is that we have been incredibly busy, working on a new business development plan and trying to keep up with day to day duties; the economic downturn appears to have had little, if any, effect on us so far. I have been burning the midnight oil for three months straight, writing the new business plan and setting out strategies for our growth over the next five years. I finally finished all forty six pages yesterday, and the first of a number of exciting new projects was initiated earlier today when I commissioned a six month major rebranding exercise, designed to provide us with an integrated design concept spanning all forms of media, plus a highly innovative new website design. Whilst I have been busy with this, Clark has also been working all hours under the sun in an effort to keep our waiting list for service provision under control; currently we are booking ahead into July, and it is turning into a major struggle to maintain control of this, to the point where no new bookings are currently being taken (instead, names are being added to a waiting list). Angela has also been extremely busy lately, and this leads me on to the next piece of exciting news... Angela and I are absolutely delighted to announce that we recently invited Clark to become a fully fledged partner in the business, and he has accepted our offer! So, from 1st April Polished Bliss will be owned and run equally by all three of us. In line with this, and for various financial reasons, we have also decided to bite the bullet and become incorporated. Thus, from 1st April we will begin trading as Polished Bliss Ltd. Nothing much will change for a while in terms of how we operate on a day to day basis; I will continue to manage the business in the role of Managing Director, Clark will remain fully responsible for service provision in the role of Service Director, and Angela will continue to manage our finances and associated legal matters in the role of Finance Director. In addition, Marsha will continue to oversee order dispatch and stock control on a day to day basis, a role which is vitally important and which she excels at. Later this year, once we secure additional premises, we will be recruiting additional members of staff in order to be able to expand our capacity, both in terms of products sales and service provision. Watch this space! Moving on, it has come to my attention that various people may be questioning our commitment to some of the product lines we stock, and in particular the new Gloss It range. I can categorically state that we remain 100% committed to all of the lines we are currently carrying, and all of our suppliers have been fully aware of all of the above for some time now. The reason why we have not pushed the Gloss It line very hard is that we truly believe that a gentle approach is the best way forward. Most, if not all, of the products in the line are excellent, and we are using most, if not all, of them on a regular basis in our studio, as demonstrated in recent work posted by Clark. We know that in time, as more and more of you try the products, a rising tide of support will wash across the forums, and drive further sales in a natural, unforced fashion. If a line is good it will ultimately sell itself, as has been the case with other brands we have introduced to the UK, such as Blackfire and Werkstat. We are proud to be bringing Gloss It products into the UK, and as always, we are happy to offer full technical support when requested anyone having difficulties with sticky paint should get in touch, as the Gloss It polishes are not affected and work perfectly in such situations! To finish off, I would like to provide an idea of what is likely to be happening and when over the next six months, so when we go quiet again people will know why! The next three months should be business as usual, although I will be away from time to time as I travel south to attend meetings concerning our rebranding exercise. Come July, we will be off the forums for some time, as we have a sixty plus hour Ne Plus Ultra detail to complete ahead of Motorvation, which is the one major car show we are sponsoring and demonstrating at this year (more details will be posted in due course). As we move forward into the late summer period, we will remain busy catching up with deferred bookings and getting properly stuck into the development of the new website. I expect we will be noticeably absent through much of this period and into the autumn, until such time as the new website is launched (likely to be late October or early November). After that, things should settle down again, although at some point the acquisition of additional premises is likely to throw a spanner in the works and eat up further time. All I can say is roll on December, when it will be time to put our feet up for Christmas and the New Year in Florida (or at least it will be for Angela and me - I expect Clark and Marsha will just get drunk!).