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3.2 software update - Portsmouth Audi

Discussion in 'A3/S3/Sportback (8P Chassis)' started by Cooperuk, Jul 15, 2011.

  1. Cooperuk
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    Cooperuk New Member

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    [Jul 15, 2011]
    Hi all,

    hope this helps someone....

    Finally had agreement from Portsmouth Audi to update the software on my 3.2.

    Thanks to previous postees who supplied the information on TPI etc.

    I sent them an email asking for it to be passed onto the master tech and he got back to me.

    Just need to call and arrange a time now.

    Whoop!

    Coop
    #1
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  3. paddy
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    paddy Audi=No fault code, no idea

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    [Jul 15, 2011]
    Well done mate, its well worth doing even if you dont need it now, its one less thing to worry about later :)
    #2
  4. daver555
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    daver555 Member

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    [Jul 16, 2011]
    Cooperuk, don't suppose you could PM me the content of your email you sent to Portsmouth Audi requesting the update work? I'm not having much luck with Camberley Audi (part of the Colbournes Group) so might try another branch that's non-Colbournes which I think is Walton Audi.
    #3
  5. Brendan12
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    Brendan12 Member

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    [Jul 17, 2011]
    I tried this with Birmingham Audi and they didn't want to know at all. Even with all the information they still wanted to charge me too do it.
    #4
  6. leeroywarner
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    leeroywarner Member

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    [Jul 17, 2011]
    Northampton Audi did it, although they treated me like I didn't know what I was on about

    I had it booked in for other work at the same time which probably helped as they were always gonna get some money out of me.

    £56 for a 10min update but worth every penny, the other work was haldex oil and filter change and was only £20 labour!

    Loads smoother, picks up loads better and getting an extra 30-50 miles out of a tank
    #5
  7. Cooperuk
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    Cooperuk New Member

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    [Jul 17, 2011]
    They are going to be charging me for the work....but at least they have admitted the software exists!
    #6
  8. Brendan12
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    Brendan12 Member

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    [Jul 17, 2011]

    Same here, I was treated like a child by one of the staff. Needless to say I made a complaint someone helped me. They admitted the software existed but said they wouldn't but it on my car without diagnoses first, at £150
    #7
  9. Cooperuk
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    Cooperuk New Member

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    [Jul 17, 2011]
    This is what I wrote:


    I have been made aware that there is a possible issue with the engine management system and that a software update for the ECU has been issued for this engine.

    The TPI number is 2010289/3 (it also worded gearbox judder poor acceleration when changing gears at high revs)

    The SVM code for the update is 8P01A005

    CD UPDATE DISC 4F0 906 961 N

    I am aware of a variety of owners who have had this software updated on their cars, having read about them and been in contact with them via the www . audi-sport . net website.

    Please see the attached link for confirmation if needed:

    http://www.audi-sport.net/vb/new-a3...elp-software-update-equivelent-vw-6463-a.html

    There is a variety of other sources for this information online.

    I would like to have this update performed on my car as soon as possible.

    I understand that it is a 30 minute job and costs about £50 - this would be acceptable.

    Please contact me ASAP to arrange for the work to be carried out.
    #8
  10. leeroywarner
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    leeroywarner Member

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    [Jul 17, 2011]
    Brendan, know it's a bit of a trek but what about trying Northampton audi?

    It's 10mins update if they can find the latest tpi on the system or half hour from the cd, so it could be done while you wait. You shouldn't need diagnostics as it's a software update nothing else.
    #9
  11. andrew.p
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    andrew.p New Member

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    [Nov 24, 2011]
    Hi. Is the 2010289/3 update only for A3 3.2s? I have a TT 3.2 DSG which sounds like it would benefit from the new software. Controller no: 022.906.032.DP
    #10
  12. chris333777
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    chris333777 New Member

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    [Jan 9, 2012]
    Hi,

    I have a 2005 05 3.2 manual misfiring and popping @ 2000 rpm , will this update work for my car too? tried derby audi but they want to replace lambda sensors as well as the update software costing as this is what Audi recommend £800!!!!,
    I get the feeling there trying to make a cheap job expensive!!!!!
    #11
  13. a3drv
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    a3drv New Member

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    [Jan 29, 2012]
    First- you need only update firmware ecu.
    #12
  14. shariain
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    shariain Well-Known Member

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    [Jan 29, 2012]
    I phoned Glasgow Audi about this on friday and the don't know anything about the update but if I liked I could book the car in for a diagnostic check. I would have booked it in if they knew about the update but I don't see the point of paying for the check for them to say there is no update I even gave them the tpi number and still got nothing.
    #13
  15. A3_Rider
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    A3_Rider Active Member

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    [Jan 29, 2012]
    I now fully understand the benefit of this, a friend had his coilpacks replaced and software updated, the ride was so smooth I felt a lil upset when I got back in mine! The V6 should be that smooth.

    I get the random revving and slight hesitation, am also in Birmingham and I can tell you Birmingham Audi are terrible.

    They are that bad I no longer get servicing from there, I had to write a letter and wait 3 weeks for them to fix a problem they started. I was literally seconds away from a court proceeding but luckily the branch manager understood the terms "liability" and "Audi admitted"!

    They had to do warranty work once and I heard the service guy say "I cant just tell him to go away hes still at my desk", lol - prestige brand customer service :w00t:, then they wanted me to pay 3k and they would refund me for it - lol!

    I may give a try at Stratford Audi, but first I need to confirm if my car needs it, should I buy a VCDS or would a good independent have it?

    Also - the diagnostic is just to make a £150, its like saying "we will listen just give us £150" -.-, what would be a help is it anyone has a confirmation in writing or email from any Audi service department that we could use as evidence.
    #14
  16. donna
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    donna Member

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    [Feb 4, 2012]
    hi all i`am new to this forum i read the big discussion on the forum regarding the softwhere update, mine is also in need of this where do i get the information needed to take to my audi dealer .
    has anyone else been to shropshire audi either shrewsbury or telford with this issue becouse it looks like some of us are having issues with the dealers saying this does not exist.

    many thanks
    #15
  17. paddy
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    paddy Audi=No fault code, no idea

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    [Feb 4, 2012]
    Hi Donna
    Firstly we need to know a few details about the car. age for one thing ?
    Do you have any symptoms that make you think you might need a software up date ?
    #16
  18. donna
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    donna Member

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    [Feb 6, 2012]
    thanks for the reply paddy
    my car is a 2005 3.2 v6 dsg 52000 miles , while accelerating slowly it hesitation between 1200rpm and 2000rpm . and on some mornings it feels a little lumpy the car has been maintained by audi and sounds sweet , i read the big discussion on the forum you know your stuff.
    #17

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