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2009 A3 heated seats

Discussion in 'A3/S3/Sportback (8P Chassis)' started by Aspen, Jul 29, 2009.

  1. Aspen
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    Aspen Member VCDS Map User

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    [Jul 29, 2009]
    Hi everyone,

    I just wanted to get some opinions on other members heated seats.

    Mine are ****! they bareley get warm, and it's on both. I have sent it back to Audi 3 times and audi UK have now said that it's normal as health and safety have said that they aren't alowed to get hot any more.

    Has anyone else found thier seats are not what they were expecting?

    In fact I'd challenge that they are worth the money at all. Especially as the 2008 audi's are so damn hot!!

    let me know
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  3. mac1403
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    mac1403 Member

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    [Jul 29, 2009]
    Not sure about what audi say, but mine are very toasty. Actually too hot when turned all the way up. I just assume there is a large tolerance for the way they are set up and maybe limits can be adjusted with VAG.com
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  4. 10blazin
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    10blazin HYPERDRIVE NEEDED

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    [Jul 29, 2009]
    mine get hotter than the sun its an 06 sline , havent we had this thread before was it you who brought this up last time ?? i feel for you mate id be well pissed off with audi , maybe thats just the way they are now at least there not cold though heh ... ooooooh cold leather in winter the though makes me shiver , horrible
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  5. 10blazin
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    10blazin HYPERDRIVE NEEDED

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    [Jul 29, 2009]
    mac's is facelife to so you must be able to change it in vagcom or audi are lying and you have dodgy seats
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  6. Aspen
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    Aspen Member VCDS Map User

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    [Jul 29, 2009]
    i've had a look in vagcom, and can't see anything obvious in long coding helper.

    My wife's 08 TT is mega hot, I think they are taking the piss TBH and am going to write to those nice people on watch dog. Just for fun. They always like making mountains out of mole hills.

    My seats may be just what they are lookig for. !!

    watch this space.
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  7. 10blazin
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    10blazin HYPERDRIVE NEEDED

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    [Jul 29, 2009]
    yeah i would ,i cant believe they haven't sorted it for you yet i hate audi i really do effin hate them ...hope you get it sorted get a list of things on here like seat wear and your heated seat combined , there may be others with issues with heat ....

    you may have a case then send it to watchdog hope you sort it anyhow its very disheartening when there's something not right on something you've paid for its very annoying
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  8. Scott
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    Scott Well-Known Member

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    [Jul 29, 2009]
    mine get hot - 09 A3
    #7
  9. tdisportuk
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    tdisportuk Member

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    [Jul 30, 2009]
    rated, i hope you get the result you are looking for mate. audi - before sales 10*

    audi - after sales NON EXISTENT.:aggressive:
    #8
  10. tdisportuk
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    tdisportuk Member

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    [Jul 30, 2009]
    @ blazin same here mate, personally i think the whole team are a bunch of cu*ts the way some people have been treated on this forum. BUT their carss are just NICEEEEEEEEEE! -when they work as advertised!


    so to the people who deisgn audis - well done

    to the people to sell them and after sales - go and slap yourself. commission eating fools
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  11. Aspen
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    Aspen Member VCDS Map User

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    [Jul 30, 2009]
    cc: J.Clarkson@bbc.co.uk; watchdog@bbc.co.uk; fifthgear@five.tv

    Dear Chelsea,

    I understand that this is nothing to do with you personally, and this email is directed at Audi UK:

    If Audi are unaware of there being an issue with current A3's, this means there is something wrong with mine. If you as a company were selling new cars with this level of seat heating, to all your customers, BMW would again be the biggest car manufacturer. Their seats work ok!

    The heating is so substandard that I too have compared them to another A3 8P Sportback, July 2009 model, much newer than mine, and all I can say is, you need to get someone to not just stick a VAGCOM lead on it and look at a screen. My seats are defective. In comparison to actually sitting on another A3 seat.

    I have to say that the words, "fit for purpose" mean nothing with my seats or the after care service from Audi..

    Also, trading standards measure quality as "satisfactory quality is defined as what a 'reasonable person' would regard as acceptable, and takes into account factors such as price, fitness for purpose specified, and durability. As well as many others.

    I paid allot of money for this option. And Unfortunately I'm not getting anything that would even resemble money's worth.

    I'm afraid I have been left no choice but to inform as many people that I can that may be able to help me on this, as Audi UK have washed their hands of the problem.

    I look forward to your response.

    KR

    Andrew Spencer

    Dear Mr Spencer

    Further to our conversation dated 21 May regarding the heated seats on your Audi S3 Sport back, please accept my apologise for the delay in responding.

    It was with concern that I learned of your dissatisfaction with the heated seats on your Audi S3 and upon knowledge of this I have been investigating this issue with David Hawksworth, Service Manager at Sheffield Audi, and also our Technical Department. As part of this investigation Sheffield Audi have carried out the following:

    ▪ Two diagnostic checks on the vehicle and found no faults.

    ▪ They have checked the temperature sensors on the vehicle and these are working correctly.

    ▪ They have sent a technical report to our Technical Department who have advised that they would check a like vehicle and compare the two. This has been done and both vehicles were found to be the same.

    I understand that you have researched on the internet there are other customers with the same issue, unfortunately because this information has not been submitted direct from Audi UK or the Audi Network of Approved Centre then we are unable to comment on this information. The Audi Technical Department have confirmed that there are no known issues with this vehicle and this fault.

    The Audi Technical Department and Sheffield Audi have confirmed that the vehicle is performing as it should and this is the design of the vehicle.

    In closing, may I apologise for the circumstances which prompted you to contact us and if I can be of any further assistance please do not hesitate to contact me on the telephone number below.

    Kind Regards



    Last edited: Jul 30, 2009
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  12. 10blazin
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    10blazin HYPERDRIVE NEEDED

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    [Jul 30, 2009]
    id flip mate i really couldnt hold it down id right another letter , and another , and another , AAAAAAAAAAAAAAAAARGH I HATE AUDI ...

    I love the cars but really not sure weather i would own another , buying a car is meant to be fun , a joy ,great experience , you drive off thinking yes its the dogs im the effing nuts and all that ....

    not with audi its just stress enough to make me have a breakdown id end up being arrested and plant the car into the showroom if there's one thing that make's me micheal douglas falling down , is when i know im telling the truth and just get fobbed off , because audi treat all there costomers as if there all on the scam almost like your a criminal ...

    That whats really putting me off buying another i think im going bmw next ...
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  13. ST09
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    ST09 ``!!$al ---

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    [Jul 30, 2009]
    +1 .. Big mistake that i bought an Audi .. My gf had an accident last year .. An 80 yr old guy didnt do giveway apparently fell asleep and crashed into her .. Car was a total write off .. We contacted BMW roadside accident department .. They gave us a like to like courtesy car for 10 months plus it was insured on their policy.. The end result was that the third party had a medical condition and he knew nothing about it (medical evidence was provided by the hospital) so according to the law it wasnt his fault nor my gf (went propa angry when we heard all that bull) .. We ended up claiming on our insurance policy and BMW had to cuff up the hire cost and they invoiced themslves for £19000.

    Sal
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  14. 10blazin
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    10blazin HYPERDRIVE NEEDED

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    [Jul 30, 2009]
    does that mean buy a bmw or dont ??? i think that was a mad case it would of happenned with any car probably ...
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  15. ST09
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    ST09 ``!!$al ---

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    [Jul 30, 2009]
    Just an example that bmw aftersale service is better than audi from what ive experienced in last few weeks .. we did buy a bmw again and are happy with it .. every now and then we get call from BMW to check if everything is ok etc etc ... as it was our 2nd BMW car got tlc package for free i.e first 6 services are free. Guys at bmw scothall leeds & sandal wakefield are very very helpful.

    Sal
    Last edited: Jul 30, 2009
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  16. 10blazin
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    10blazin HYPERDRIVE NEEDED

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    [Jul 30, 2009]
    right sorry thats what i thought you were saying just got a bit confused , but yeah im not buying audi again either ...unless the s3 sportback keeps pulling at me that is lol ...up to now its gona be a bmw diesel 5 series
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  17. ST09
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    ST09 ``!!$al ---

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    [Jul 30, 2009]
    lol ill defo go for m3 in white .. unless we both decide to settle down and are in need of 5 door car then 5 series a good option for us .. but then if you look at new A1 blimey its sheer beauty so you never what audi is going to do with A3 when it comes to design and that is whats most tempting about audis '' THE LOOKS ''.

    Sal
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  18. 10blazin
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    10blazin HYPERDRIVE NEEDED

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    [Jul 30, 2009]
    id just be gutted if i paid all that money for them seats and was just being fobbed off ...its bang out of order but audi are just losing customers i don't care how good the cars are there are plenty others that aer nice and out of principle i don't think il buy audi again we've owned 3 as well but i think that's enough because there just dicks

    i know the a1 is lovely the first one was in grey the updated one in red isn't so lovely they've toned it down to much for me ...but i got a family so 5 seres BMW id ideally love and m5 in sepang bronze i love this car its just awesome

    a1 id like

    [​IMG]

    [​IMG]

    the toned down design there gona bring out theyve just killed it in my opinion i like it but dont love it like the one above

    [​IMG]

    and my favorate m5 with harte kit i love it its so nice

    [​IMG]

    [​IMG]

    [​IMG]

    [​IMG]
    Last edited: Jul 30, 2009
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  19. ST09
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    ST09 ``!!$al ---

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    [Jul 30, 2009]
    Yeah i agree with you .. the red one is not all that .. i think ive seen that BMW not too sure as it has been 6 months since last i visited my family in dubai ..Its a different world out there mate . But damn that beemer is nice.

    Sal

    p.s Apology aspen for off topic posts
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  20. Aspen
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    Aspen Member VCDS Map User

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    [Jul 30, 2009]
    Oh dear, Mr Audi has reared his ugly head!!

    I believe I have hit a nerve, for some reason, they aren't happy with my copying in motor journalists. :wtf:
    #19
  21. 10blazin
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    10blazin HYPERDRIVE NEEDED

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    [Jul 30, 2009]
    what do you mean mr audi and copying journal ....???
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  22. ST09
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    ST09 ``!!$al ---

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    [Jul 30, 2009]
    Lol why ? what they saying ? Are they going to sort out your seats ?

    Sal
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  23. AuldReekie
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    AuldReekie Member

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    [Jul 30, 2009]
    Not anything to do with the standard pap that people put at the bottom of Emails that no one pays attention to unless it suits their purposes.

    :blahblah1:

    Do tell...:icon_thumright:
    Last edited: Jul 30, 2009
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  24. Aspen
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    Aspen Member VCDS Map User

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    [Jul 30, 2009]
    I don't care anymore. why should I when they don't give a dam about me?

    only spent just over £30k on one of their cars, in a resession and all. Help them out a bit. Why should I expect any curtisy in return.

    Now where did I leave that 353d Msport brochure.......
    #23
  25. Aspen
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    Aspen Member VCDS Map User

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    [Jul 30, 2009]

    err yep, it was. Oops.

    Just had to edit the post too. don't want to get royaly :sex: by the audi monster now do i
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  26. 10blazin
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    10blazin HYPERDRIVE NEEDED

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    [Jul 30, 2009]
    i know the tits did someone see it on here and get in touch with you over it from audi ...
    #25
  27. harvey183
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    harvey183 Member

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    [Jul 30, 2009]
    Hi Aspen, i've got an 09 facelift S3 and my front heated seats are **** compared to what i've been used to in my previous Audi's, when i bought the car i spec'd rear heated seats aswell and they get really hot! So Audi turned the temperture down on the the front ones but not the back ones! Doh! I complained and got nowhere, the same as you, I mean come on Audi this is a 30 k car!!!!!!!!!!!!!!!!:uhm:
    #26
  28. Dandle
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    Dandle Member

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    [Jul 30, 2009]
    Just as a note to anyone writing a letter in the future. Its worth not mentioning Vag-Com as thats an aftermarket interface and not supported by Audi. By mentioning it it may sound to them like you have been playing with the cars settings which they really dont like and won't cover under warranty. Not that this has any bearing on the OPs letter but worth noting all the same.
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  29. AuldReekie
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    AuldReekie Member

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    [Jul 30, 2009]

    I will edit mine mate. :salute:
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  30. Aspen
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    Aspen Member VCDS Map User

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    [Jul 30, 2009]
    can i just second that, they don't like people playing with vagcom.

    But as Iassured the technical dept earlier, I'd never do anything like that, and certainly couldn't afford the £200 for a vagcom lead. I spent it all on my heated bloody seats.
    #29
  31. 10blazin
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    10blazin HYPERDRIVE NEEDED

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    [Jul 30, 2009]
    the answer is simple ....dont be loyal to a brand that isnt loyal to you ... pricks
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