I have sent my story to watchdog@bbc.co.uk
Who else would be interested?
I am no legal expert - but could I put in a claim against Audi in the small claims court?
Untitled
here it is, my "reduced" bill courtesy of Audi Bristol. I am so disappointed I have had to pay so much money in a brand new car fixing the air conditioning.
I think I am just going to accept. I have been fighting with them for 4 weeks now. It is getting tiring. I will just remember this episode when I come to change my car.
@h5djr
With regard to the Part number 1K0 820 746 you mentioned above for protecting the condensor. I have spoken to Audi Bristol and they have said that this is only for the previous A3 8P model. Not A3 8V.
How else can we protect our condensors?
This was interesting to read.
I would get this in writing if you can, I can imagine if this does happen to you they'll suddenly forget any conversation you've had about this potential problem.
In addition if you were able to share what you are able to get in writing this would support the...
I am now getting angry at this. Audi point blank refuse that they are at fault or to offer any goodwill. The weather is getting warmer and my car is too! This is a matter of principle somewhat, I hate the fact I have to give them £700 odd pound to fix my air conditioning with such an obvious...
Just to update you on my nightmare. I asked for my complaint to be reviewed by a manager. Unsurprisingly this made no difference. When I supplied a case number where they have paid for the damage he replied that Audi are "clamping down on goodwill gestures".
I am not going to take this, I have...
A stone chip has also damaged my A3 8V Air Con Unit.
I have been quoted £709 to fix. I put in a complaint to Audi Customer Services and after a few weeks of consideration they have said they WILL NOT cover the damage. I am really disappointed as this has really soured my experience of Audi...
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