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Update: dealership have stripped the gearbox and apparently found some Marks? On the gearleaver , these have been photographed and sent to Audi HQ and I'm now awaiting Audi HQ to tell the dealership how they want to proceed with repairs! I would be very interested to see the pictures though and...

Think Audi UK will now be on top of this so will keep this post updated!

Cheers for the support Pluves1, I have given up on the dealership and will now be dealing direct with Audi UK, I had put up with no car due to bank holiday and after giving them what I thought was appropriate time without a satisfactory response went straight to Audi Uk. I'm just glad I wasn't...

Just been on the phone with Audi UK told them how unhappy I was as to how I have been dealt with and not having a car for nearly a week now, complaint has now been escalated with Audi UK.phoned me back after ending the call to advise me that they will be delivering an A4 saloon black edition on...

As of yet they still haven't got me a courtesy car, so will have been s week tomorrow without a vehicle, just wondering where I stand now with rejecting the vehicle and requesting a new one. Had I have been on the motorway when the gearbox failed like it did on Sunday things could have ended up...

Very concerning on such a new vehicle, and as of yet audi are still struggling to source me a courtesy car! Not good as my car was towed last Sunday.

Update just received from the dealership: tech believes that something may have collapsed in the gearbox, audi HQ now want the full report before they will decide if they want the gearbox returning for full investigation or if they will let dealership strip the gearbox and investigate. I don't...

It's undriveable due to how the gearbox is functioning and the fact I was nearly rear ended that's why the RAC towed it back to the dealership on Sunday. I appreciate the £50 is to ensure that there cars are not abused and fuel not paid for by customers, but my argument is based on the principal...

I was offered a car via roadside assistance however they stated they wanted £50 fuel deposit, as a matter of principal I stated that under the circumstances I did not agree that I should be providing any deposit, I was more than happy to pay for fuel but only as I use it, was just told well...

At first I thought it might just be me, but as mentioned the gear lever is sticking and not springing back to neutral, even if stationary just going through the gears, I was having to physically feed the gears into place with force, not to mention I was neatly rear ended when it decided to stick...

Yes told them I appreciated that they were busy but felt disappointed that after a week I had my brand new car recovered, I even spoke with audi uk to express my concern, they promised to get back in touch within 24 hours which has been and gone as of 12:00 this afternoon!

I honestly could not say if this is a new gear box, this is my first audi so unsure as to which gearbox is used. Service from the dealer so far has not been brilliant , phoned them today and they still haven't had it in the workshop to diagnose, I appreciate they will be busy but thought that in...

Thanks for the replies, should hopefully hear from the dealership today so will keep you updated.

Cheers Sandra, my first Audi so don't know much about them.

Yes there problem but very frustrating on a car that's only a week old!

Just posted on A3 forum and without hopefully sounding too stupid I don't even know the answer to your last!

Had my a3 sportback 2.0tdi s line, 6 speed manual a week and just had to have it recovered due to the following issues: when changing from 2nd to 3rd the geartsick is not springing to neutral in order to smoothly go into 3rd, instead intermittently goes towards 1st also when the gearstick is...

Thanks, will try and post on the A3 section as when I tried clicking on the A3 forum link earlier i just kept getting error message invalid link! I'm located in West Yorkshire and will post pictures once I work out where to upload them!

Had my a3 sportback 2.0tdi s line, 6 speed manual a week and just had to have it recovered due to the following issues: when changing from 2nd to 3rd the geartsick is not springing to neutral in order to smoothly go into 3rd, instead intermittently goes towards 1st also when the gearstick is...