Hi Tom, not sure what else to suggest...apart from I notice you are using a Mac as I do - I sorted out most issues with cover art etc by using a version of mp3tag that runs on the Mac - it can be downloaded here http://dl.dropbox.com/u/6229594/Mp3tag-v2.57.app.zip
I used that to directly look...
The standard MMI manual mentions it in the Meta data section of the "Supported media and file formats" table - maybe there a similar section in the Tech pack MMI manual, if there is one?
I had the same issue - some cover art was not displaying even after setting them to be 500x500 pixels.
Eventually found the reason hidden away in the MMI manual - it mentions that each cover art jpg/png file also has to be less than 200kb in size. Using mp3tag I found my missing cover art...
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