Has anyone had success in reclaiming any of the cost of the update from Audi UK? I wrote to them and received a detailed response which basically saying that what I regard as a fix for a problem, they reagrd as an enhancement and will not be contributing...can post full reply if people are...
Portsmouth Audi were not willing to just do the update - I had to pay an hours labour for the fault scan etc even though I knew this wouldn't show anything. Craig was very helpful although I didn't get to speak to him on the day, just dealt with the service desk which isn't ideal.
I have just had the update put on by Portsmouth Audi, £115 later it seems to have sorted it! Craig Ancell (master tech) was very helpful.
Car is now smooth at constant revs around 2000, and pulls away more smoothly too. Now I am hoping it will start using less fuel!
Was hoping to pay less, but...
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