I was going to ask the same question as I've just noticed I have exactly the same problem. I've checked the lock isnt on as I do have a habit of turning it on by accident.
Anyone got any ideas?
First post, and I can +1 :icon_thumright: for vwcruise.com.
They fitted cruise and changed my center console to get rid of the phone cradle on my newly acquired 2.0 tdi s-line. It looked enough of a faff that I was glad I didn't do it myself.
Steve.
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