ROCHFORD TYRES/ALLOYWHEELS.COM

Well, after recommending these cowboys last week let me tell you all a story.

I placed an order for some rs4's with tyre upgrade, lock nuts and flush valves on Monday 25/02.

Chased up the order 3 days later to get a delivery date as i work shifts, told will be with me the following Monday or Tuesday.

Rang on Monday to double check so i could arrange for someone to be in for them to sign, then told ''we are ordering them today should be with you Thursday or Friday''?

Phone call from them on Wednesday telling me they now won't be delivered until at least the following Monday, supply problems! Changed my order for in stock rs6's to ensure delivery today.

They have just arrived, without the flush fitting valves i ordered!
They are refunding me the £15 but i do not have flush valves i wanted.

Like the rs6's though, fate works in mysterious ways!!!

I have used this company on four previous cars but obviously they are going down the pan, be warned.

bonerp said:

Id say its bad luck - why not ring them, Im sure they'd like to resolve the problems rather than receive poor feedback. Mistakes happen and cos of mail ordering it take time to resolve!

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As stated i have spoken to them three times on top of them having my original order!

mistakes happen my ar*e

pav-g said:

Its not a matter of refunding the 15 quid but matter of not supplying goods to your spec. Dont want to be sounding harsh but Id give them a call ask them to collect and send you another set out with flush valves. You know whats gonna happen if you dont... every time you see them alloys your going to think about them valves not being flush - a bit of an anti climax. Im sure you can wait another week for a set to come through - good luck

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I can't wait, the wheels needed to be here by tomorrow latest, getting some valves fitted locally. Cannot stand normal valves once seen flush!!!