My GF, I wasn’t with her at the time, was caught driving her car without insurance on 17th may 2016 (apparently insurance company didn’t transfer it from one car to another).
The police seized the car and she got it back the same day. She received a letter on 4th July 2016 titled “Conditional Offer (endorsable)” and to pay the fine online https://penaltynotice.direct.gov.uk within 28 days of the letter.
She went to pay the fine using the Notice Number, Offence Date and Offence Code on this letter. However, it came back up with an error “Payment cannot be taken against this notice, please contact the Police Central Ticket Office, the details of which are on the Fixed Penalty Notice.”
She said she called the contact number on the letter to explain she can’t pay due to the above error and they simply advised to try again in a couple weeks. A couple of weeks passed and same error. Due to work etc and simply forgetting about it (trust me she is forgetful), she never got round to calling them again and finding out why etc. However, she has not had any further correspondence from the police or the courts, a year on? NO NIP either.
Anyway, her insurance is due and she told me all of the above, and I was confused to why they haven’t chased her for payment or summoned her to court etc for the 6 points. I asked to view the letter she had received and upon reading the “Conditional Offer” letter, I noticed the vehicle reg was wrong. They had written a “2” instead of a “Z”. Is this the reason why there is an error when trying to pay and why no further action has been taken?
Should I, or she, call the contact number on the letter to investigate? Or has she manage to escape the fine and 6 pointS? Or is there a time limit to pay otherwise its automatically closed?
I am baffled and not sure what to advise her. What should she tell her insurance company, she has already told them she has this possible 6 points but yet to receive them. As maybe no need to add them as it will bring down her renewal.
TIA
The police seized the car and she got it back the same day. She received a letter on 4th July 2016 titled “Conditional Offer (endorsable)” and to pay the fine online https://penaltynotice.direct.gov.uk within 28 days of the letter.
She went to pay the fine using the Notice Number, Offence Date and Offence Code on this letter. However, it came back up with an error “Payment cannot be taken against this notice, please contact the Police Central Ticket Office, the details of which are on the Fixed Penalty Notice.”
She said she called the contact number on the letter to explain she can’t pay due to the above error and they simply advised to try again in a couple weeks. A couple of weeks passed and same error. Due to work etc and simply forgetting about it (trust me she is forgetful), she never got round to calling them again and finding out why etc. However, she has not had any further correspondence from the police or the courts, a year on? NO NIP either.
Anyway, her insurance is due and she told me all of the above, and I was confused to why they haven’t chased her for payment or summoned her to court etc for the 6 points. I asked to view the letter she had received and upon reading the “Conditional Offer” letter, I noticed the vehicle reg was wrong. They had written a “2” instead of a “Z”. Is this the reason why there is an error when trying to pay and why no further action has been taken?
Should I, or she, call the contact number on the letter to investigate? Or has she manage to escape the fine and 6 pointS? Or is there a time limit to pay otherwise its automatically closed?
I am baffled and not sure what to advise her. What should she tell her insurance company, she has already told them she has this possible 6 points but yet to receive them. As maybe no need to add them as it will bring down her renewal.
TIA
