I ordered in January mate so mine seems like a long long way away, unless it gets brought forward
yourAudi - Track New Car Order
- Thread starter Bristle Hound
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I ordered in January mate so mine seems like a long long way away, unless it gets brought forward
I originally had a May build week and then April and now it's March. They do shift quite a bit and it took about a month for mine to move
Rayner_1704
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Mine flew threw QC in 2 days but has been waiting to board the boat for 2weeks it's passed the gate and is waiting, I was told it would be here beginning of march, they are cutting it close
This is cutting it close, only 8 days until February is over. Maybe tomorrow is the time to get onto the dealer?
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Worth having a chat online with Audi customer services. Mine's still at status 38, but reached Grimsby a week ago said customer service, so probably already at the dealership.
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Alessio
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Hi
I have an a5 on order build week 7. Tracker stuck on QC for about 2 weeks but car on the ship....actually in U.K. Now.
Seems when it reaches QC on the tracker not to worry if it seems to be 'stuck' there as more often than not it's already on a ship or in the UK.
I have Build Week 10 (6th March) and I'm still on Status 10 as of this evening. 'Order Received'.
I have Build Week 10 (6th March) and I'm still on Status 10 as of this evening. 'Order Received'.
Has the dealer given you a different update mate? Preparation or team began building your saloon?
He just said the build date had come forward a week which I knew anyway through the tracker. Tracker says 'Order Received' (after Welcome to Ingolstadt) even though it's being built in Gyor as a Saloon.
Rayner_1704
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Went to pay for mine on the 16th and questioned it I was told it had gone through the gates and was waiting to board but no update yet
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Mine hasn't moved to prep yet either - if they are still ahead it could move any day now.
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Spurrellian
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I can quite honestly say, and like others have said - The tracker clearly isn't working correctly. We have people weeks ahead and people weeks behind with no pattern to it.
I'm starting to wonder if what should have been a great feature for customers new car experience has actually created more problems than it's solved. I know from own experience that this feature has given me something worry about whether it's what the spec of the car is or when it's being built.
It's shame really as some people have had a great experience with it whilst others have had nothing but frustration and worry. Can't help but think if we didn't have it and we all just accepted the car 'comes when it comes' it would be better.
10/10 for the idea Audi
1/10 for execution
Ordered 5/12/16 given BW8 - 20th Feb supposedly - still on 'order received'
I'm starting to wonder if what should have been a great feature for customers new car experience has actually created more problems than it's solved. I know from own experience that this feature has given me something worry about whether it's what the spec of the car is or when it's being built.
It's shame really as some people have had a great experience with it whilst others have had nothing but frustration and worry. Can't help but think if we didn't have it and we all just accepted the car 'comes when it comes' it would be better.
10/10 for the idea Audi
1/10 for execution
Ordered 5/12/16 given BW8 - 20th Feb supposedly - still on 'order received'
I agree, seemed to be working quite well until the end of January.... Now all I'm seeing is people with builds commencing now and before saying they've got no update
I'll have to stick with emailing the dealer
Spurrellian
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CookD
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I went in to my dealer last night and was fobbed off a little. They just said "QC can just take a while.. it will be soon". I wanted them to actually check where it is but never mind.
I'm cautious because I need to get my private plate on retainer and don't want it to delay me further if I get the email "oh your car is with us now.. please come collect"
I must admit registering with the 'youraudi/cf' website provided me with emails giving a much more up-to-date position than Your Audi. Perhaps the basic information on the Audi AG computers is more up-to-date and the Audi UK Your Audi site is not updating properly.
541T
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As I have written before I have a build week 7 Monday 13/02/17 the order has now been stuck in Q.C. for over a week
I have just been going over my emails again and have re checked the email from Audi UK (mail@audicrm.co.uk) dated Tuesday 14/02/17
I had ignored this email as I had already checked the dreaded tracker that day it was still showing Q.C.
Re-reading this email it says.........
"With your new Audi already in transit, an exciting journey has begun. We don't want you to miss a thing so here's a reminder to use the yourAudi portal."
The pertinent phrase being ..."already in transit"
I can't imagine why this would be sent if the car was still in Q.C.
It would though make sense if the car was now "in transit from Factory" which is status 30 I believe
If you are stuck in Q.C. it might be worth checking your emails you may have also missed this
Good luck to you
I have just been going over my emails again and have re checked the email from Audi UK (mail@audicrm.co.uk) dated Tuesday 14/02/17
I had ignored this email as I had already checked the dreaded tracker that day it was still showing Q.C.
Re-reading this email it says.........
"With your new Audi already in transit, an exciting journey has begun. We don't want you to miss a thing so here's a reminder to use the yourAudi portal."
The pertinent phrase being ..."already in transit"
I can't imagine why this would be sent if the car was still in Q.C.
It would though make sense if the car was now "in transit from Factory" which is status 30 I believe
If you are stuck in Q.C. it might be worth checking your emails you may have also missed this
Good luck to you
You can retain your plate on line now, I received the retention certificate after 3 days, you get an immediate email confirmation of the retention but you need the cert for it to be applied to the new car.I went in to my dealer last night and was fobbed off a little. They just said "QC can just take a while.. it will be soon". I wanted them to actually check where it is but never mind.
I'm cautious because I need to get my private plate on retainer and don't want it to delay me further if I get the email "oh your car is with us now.. please come collect"
Your dealer will know when the car has arrived at U.K. Port, that's when I started the retention process.
If you call Audi customer services they will be able to tell you more.
CookD
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I went in to my dealer last night and was fobbed off a little. They just said "QC can just take a while.. it will be soon". I wanted them to actually check where it is but never mind.
I'm cautious because I need to get my private plate on retainer and don't want it to delay me further if I get the email "oh your car is with us now.. please come collect"
Hi CookD, as TYb has said the new online cherished plate system on the DVLA is great. I did mine just recently as I've used the old paper system for years on numerous car and knew how long it take. I thought wrongly the new system may take a similar time frame but was shocked to find that it's virtually instant. The only wait was a couple (2-3 iirc) of days for the new V5 and retention doc. I was also pleasantly surprised to see that it's now only £80 to retain and it last 10 years.
seanbeckerleg
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Me as well..... I've put it down to the salesman maybe not entering my email address on the order form. Either that or he has put his down so that he gets any forwarding updates directly!?
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I just got this (BW10). Bit daft, as I've had a yourAudi account for a couple of years, which contains this order, so I'm already tracking it. Further proof that the whole tracker needs further work!
Audi Email said:
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It should really check to see if the order in question is already being tracked in the account, and if so then suppress this email.
When my A3 was being built I received one email from Audi UK inviting me to look in to Your Audi. I also received several emails from my dealer updating me on progress. I also registered with the 'youraudi/cf' and received an email whenever the the Status number changed. My car is now at the dealers.
I originally had a May build week and then April and now it's March. They do shift quite a bit and it took about a month for mine to move
ok mate thanks a lot, yeah hopefully it should shift forward a few weeks then, mine is saying a may build but id be happy with april haha.
The problems with the tax is what it is
I will be keeping a close eye on the tracker haha!
Steelster
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Are you getting manual or S-tronic? If you're getting s-tronic you'll only be £55 worse off than before April registration, and will then save a WHOPPING £5 per year afterwards!ok mate thanks a lot, yeah hopefully it should shift forward a few weeks then, mine is saying a may build but id be happy with april haha.
The problems with the tax is what it is
I will be keeping a close eye on the tracker haha!
Steelster
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True, I was just going off the spec in his signature. There's probably a few of us on here (myself included) that will be more like £1.5k down over 5 years if we don't catch March registration
Steelster
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I think I've decided to give up on the tracker! I had high hopes, but seeing what others are saying about QC delays only for the car to actually be in transit or even at the dealers I'm going to presume it's not entirely reliable!
Maybe I'm just kidding myself because I'm BW 10 and yet to move into prep haha! I'll tell myself its a load of BS, until it looks like its working in my favour
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I just ordered an S3 Saloon today here in the UK.
It's a Black edition pretty fully loaded (Audi code A752FS3T if anyone is interested).
It isn't showing yet on the order tracking but Audi CS told me its been provisionally allocated to build week 23 starting 5th June.
Is this likely to move forward? How long before I can track it online?
This is a massive thread and a summary would be great! Thanks.
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It's a Black edition pretty fully loaded (Audi code A752FS3T if anyone is interested).
It isn't showing yet on the order tracking but Audi CS told me its been provisionally allocated to build week 23 starting 5th June.
Is this likely to move forward? How long before I can track it online?
This is a massive thread and a summary would be great! Thanks.
Sent from my iPad using Tapatalk
Steelster
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Congratulations on your order, that is quite the spec! For me, it was just over a week from placing the order before tracking went live. You'll get an email from Audi saying order received, then one more confirming order number and saying its now possible to follow through youraudi
Hi and welcome! You can usually track your order online within a week of ordering (the dealer will email you the tracking/build number) and the dates can come forward. Personally mine came forward by 1.5 months
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Tracker hasn't moved since reaching status 38 and getting on the train to Emden, the status code hasn't changed either in the API/JSON. Shame, as up till then, the YourAudi site was really good.
However:
Email from Audi to says it's at the dealership being prepared for me.
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However:
Email from Audi to says it's at the dealership being prepared for me.
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The tracker has gone down I think....Tracker hasn't moved since reaching status 38 and getting on the train to Emden, the status code hasn't changed either in the API/JSON. Shame, as up till then, the YourAudi site was really good.
However:
Email from Audi to says it's at the dealership being prepared for me.
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Did anyone get one of these and was it sent through the post to you?
h tt ps://www.instagram.com/p/BP7tlObhqykbjl3RFZFZ_PhXFLmWuFchhl7k_g0/
I found this one on Insta and saved it and reposted it when I placed my order but was wondering how it originated.
h tt ps://www.instagram.com/p/BP7tlObhqykbjl3RFZFZ_PhXFLmWuFchhl7k_g0/
I found this one on Insta and saved it and reposted it when I placed my order but was wondering how it originated.
