We considered a Golf R when looking for a change (from our BMW M135i). We were actually all set to order an M140i as in truth were very happy with the BMW. However, we decided that before committing, we would 'check out the competition'. Our local Audi dealer bent over backwards to welcome and accommodate us. Gave us the keys to take an extended unaccompanied test drive. We were totally 'taken' with the car and then (after a bit of haggling, using the BMW deal as a benchmark) a deal was struck that was acceptable to us. The local VW dealer (actually part of the same group) couldn't have been more different in attitude. Treated us like an inconvenience rather than a potential customer, even getting the keys to view the demonstrator on the forecourt involved far too many questions to ascertain if we were 'potential customers'. So we thought 'stuff you' if this is how you are before we've even bought a car we'll go somewhere that will appreciate our custom. So - we never had a test drive of a Golf R. The Audi had the looks that we preferred and we felt the drive probably wouldn't be that different in the Golf. A week in, we are still very pleased with our choice.
I would add that we were a couple in our 50s, smartly dressed and driving a M135i, not a couple of 20 year old chavs in a beat up Corsa. The job of the salesman was to talk us out of a new BMW order that we were all but committed to and into their product. Audi did this, VW failed miserably.
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